FDA Adverse Event Malfunction Summary report: N

HUT EXT DR FINAL ASSY,ST,FPD

MDR report key: 5083855 · Received September 17, 2015

Report

Report Number
1518293-2015-00085
Event Type
Malfunction
Date Received
September 17, 2015
Date of Event
August 19, 2015
Report Date
October 30, 2015
Manufacturer
LIEBEL FLARSHEIM
Product Code
MQB
PMA / PMN Number
K121838
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
BIOMEDICAL ENGINEER

Narratives

Additional Manufacturer Narrative · 1

PENDING INVESTIGATION. UPON RECEIPT OF INVESTIGATION, A MEDWATCH 3500A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Additional Manufacturer Narrative · 1

SERVICE FOLLOWED UP WITH CUSTOMER WHO REPORTED THEY HAD CYCLED POWER TO THE GIM AND NOW THE SYSTEM WAS WORKING WITHOUT ISSUE. WHEN THE GENERATOR INTERFACE MALFUNCTION (GIM) LOCKED UP, IT CAUSED THE SYSTEM LOCK OUT AND STOPPED MAKING X-RAY. FIELD SERVICE ENGINEER (FSE) WENT ON SITE AND CONFIRMED THE ERROR MESSAGE OF GIM COMMUNICATIONS FAILURE AND REPLACED THE GIM AND REPLACED THE AEC CONTROL PCB. FSE NOTED THE THREE CABLES TO THE DETECTOR WERE SLIGHTLY DAMAGED (KINKED, TWISTED) AND REPLACED THESE CABLE TO POSSIBLY IMPROVE THE IMAGE. FSE TESTED FOR PROPER OPERATION PER SERVICE CHECKLIST (B)(4). GIM AND AEC CONTROL BOARD WERE RETURNED TO LIEBEL FLARSHEIM (LF). PRODUCT ENGINEERING EVALUATED THE AEC BOARD AND COULD NOT DUPLICATE THE PROBLEM, AND CHECKED THE GIM AND ALSO COULD NOT DUPLICATE THE LOST COMMUNICATION ISSUE REPORTED.

Description of Event or Problem · 1

CUSTOMER REPORTS THAT DURING AN UNKNOWN PROCEDURE THE SYSTEM FLUORO FAILED WITH A GENERATOR INTERFACE MALFUNCTION. THE PATIENT WAS MOVED TO ANOTHER ROOM AND COMPLETED WITH A C-ARM. NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
617226 HUT EXT DR FINAL ASSY,ST,FPD HUT EXT DR FINAL ASSY,ST,FPD MQB LIEBEL FLARSHEIM HUT EXT DR FINAL ASSY,ST,FPD

Patients

Seq Age Sex Outcome Treatment
1