FDA Adverse Event Malfunction Summary report: N

RESTORE ADVANCED

MDR report key: 5071285 · Received September 11, 2015

Report

Report Number
3004209178-2015-17833
Event Type
Malfunction
Date Received
September 11, 2015
Report Date
August 17, 2015
Manufacturer
MEDTRONIC MED REL MEDTRONIC PUERTO RICO
Product Code
LGW
PMA / PMN Number
P840001
Adverse Event
Yes
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONCOMITANT MEDICAL PRODUCTS: PRODUCT ID 3708240, SERIAL# (B)(4), IMPLANTED: (B)(6) 2008, PRODUCT TYPE: EXTENSION. PRODUCT ID 37742, SERIAL# (B)(4), IMPLANTED: (B)(6) 2008, PRODUCT TYPE: PROGRAMMER, PATIENT. PRODUCT ID 3998, LOT# V042627, IMPLANTED: (B)(6) 2008, PRODUCT TYPE: LEAD. (B)(4).

Description of Event or Problem · 1

THE PATIENT REPORTED A SUDDEN RETURN OF SYMPTOMS AND LOSS OF THERAPY WHICH LED TO THEM HURTING AND IN PAIN FOR A WEEK. EVERY JOINT WAS HURTING AND IT HURT IN THEIR SPINE FROM THEIR ARTHRITIS. UNTIL THE LOSS OF THERAPY THEIR DEVICE HAD WORKED "BEAUTIFULLY." PRIOR TO CALLING IN THE PATIENT NOTED THAT THE BATTERIES IN THEIR PATIENT PROGRAMMER WERE DEAD SO THEY REPLACED THEM BUT WERE THEN UNABLE TO CHANGE TO GROUP B TO INCREASE THEIR STIMULATION. GROUP B WOULD NOT EVEN COME UP ON THE SCREEN AT ALL AND ANY TIME THEY TRIED TO INCREASE IN GROUP B THE PATIENT PROGRAMMER WOULD CUT OFF. IT WAS FOUND WHILE ON THE CALL THAT THE SCREEN WAS SHOWING "TURN INS ON "WHEN TRYING TO INCREASE AND DETERMINED THAT THE PATIENT'S DEVICE WAS OFF WHICH WAS WHY THEY COULD NOT TURN IT UP. THE PATIENT WAS ABLE TO TURN THE DEVICE ON AND GOT TO PROGRAM A WHICH SHOWED 1.20V. THEY SWITCHED TO GROUP B, SYNCED AND WAS SUCCESSFULLY ABLE TO INCREASE THE STIMULATION. THE PATIENT PROGRAMMER WAS NOTED TO BE WORKING AS INTENDED. THE PATIENT REALIZED THE THERAPY HAD BEEN OFF WHEN IT WAS DISCOVERED ON THE PHONE CALL AND DID NOT KNOW IT WAS OFF PRIOR TO CALLING IN. THE INDICATION FOR USE WAS FOR DEGENERATIVE DISC DISEASE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
603636 RESTORE ADVANCED STIMULATOR, SPINAL-CORD, TOTALLY IMPLANTED FOR PAIN RELIEF LGW MEDTRONIC MED REL MEDTRONIC PUERTO RICO 37713

Patients

Seq Age Sex Outcome Treatment
1 00069 YR