FDA Adverse Event Malfunction Summary report: N

ORAL-B PROFESSIONAL CARE RECHARGEABLE TOOTHBRUSH

MDR report key: 5064165 · Received September 9, 2015

Report

Report Number
3000302531-2015-00283
Event Type
Malfunction
Date Received
September 9, 2015
Report Date
August 10, 2015
Manufacturer
BRAUN GMBH WERK MARKTHEIDENFELD
Product Code
JEQ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

RETURN OF PRODUCT HAS BEEN REQUESTED. PRODUCT AND LOT NUMBER NOT PROVIDED BY THE REPORTER, THEREFORE UNABLE TO PROCEED WITH PRODUCT INVESTIGATION AT THIS TIME. FULL EVALUATION WILL OCCUR UPON RECEIPT OF THE RETURNED PRODUCT.

Description of Event or Problem · 1

METAL PIN ON THE OLD 8500 TOOTHBRUSH BROKE OFF [DEVICE BREAKAGE]. PRECISION CLEAN BRUSH HEADS DOES NOT FIT, BECAUSE SOMETHING IS STUCK INSIDE IT [DEVICE CONNECTION ISSUE]. NO ADVERSE EVENT [NO ADVERSE EVENT]. CASE DESCRIPTION: A MALE CONSUMER REPORTED THAT THE METAL PIN ON AN ORAL-B PROFESSIONAL CARE RECHARGEABLE 8500 TOOTHBRUSH BROKE OFF, AND THE PRECISION CLEAN BRUSH HEAD DOES NOT FIT BECAUSE SOMETHING IS STUCK INSIDE IT. NO SYMPTOMS DEVELOPED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
595494 ORAL-B PROFESSIONAL CARE RECHARGEABLE TOOTHBRUSH POWERED TOOTHBRUSH JEQ BRAUN GMBH WERK MARKTHEIDENFELD 8500

Patients

Seq Age Sex Outcome Treatment
1