FDA Adverse Event Malfunction Summary report: N

BRILLIANCE BIG BORE ONCOLOGY

MDR report key: 5055509 · Received September 4, 2015

Report

Report Number
1525965-2015-00238
Event Type
Malfunction
Date Received
September 4, 2015
Report Date
August 7, 2015
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
JAK
PMA / PMN Number
K033357
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 1

(B)(4). NOTE: WE HAVE NOT COMPLETED OUR INVESTIGATION OF THIS EVENT. WE WILL FILE A FOLLOW-UP EMDR AT THE COMPLETION OF THE INVESTIGATION. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT A STABILIZATION BAR SHEARED OFF THE HEAD OF THE EXACT THERAPY TOP. THE PHILIPS CALL CENTER CONFIRMED THAT THERE WAS NO HARM TO A PATIENT, OPERATOR OR BYSTANDER. A PHILIPS FIELD SERVICE ENGINEER (FSE) REPORTED THAT THE OPERATOR HAD LOWERED THE EXACT THERAPY TOP, THAT WAS MOUNTED TO THE PATIENT SUPPORT, DOWN ONTO A GURNEY AND THAT THE SCREWS THAT SECURED THE HOOK TO THE EXACT THERAPY TOP PULLED OUT WHICH RESULTED IN THE EXACT THERAPY TOP NOT BEING SECURED TO THE PATIENT SUPPORT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
590301 BRILLIANCE BIG BORE ONCOLOGY COMPUTED TOMOGRAPHY X-RAY JAK PHILIPS MEDICAL SYSTEMS 728243

Patients

Seq Age Sex Outcome Treatment
1 Unknown