FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 5054929 · Received September 3, 2015

Report

Report Number
1644487-2015-05694
Event Type
Malfunction
Date Received
September 3, 2015
Date of Event
August 1, 2015
Report Date
August 7, 2015
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PHYSICIAN'S HANDHELD FREEZES PERSISTENTLY ON THE INTERROGATION SCREEN. HARD RESETS HAVE BEEN PERFORMED WHICH HELPED ON SOME, BUT NOT ALL OCCURRENCES. THE PHYSICIAN WAS PROVIDED A NEW PROGRAMMING COMPUTER AND THE HANDHELD AND FLASHCARD WERE RECEIVED FOR ANALYSIS. ANALYSIS IS UNDERWAY, BUT HAS NOT BEEN COMPLETED TO DATE.

Description of Event or Problem · 1

PRODUCT ANALYSIS WAS COMPLETED FOR THE HANDHELD DEVICE. NO ANOMALIES ASSOCIATED WITH THE HANDHELD PERFORMANCE WERE NOTED DURING TESTING. THE HANDHELD PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS. PRODUCT ANALYSIS WAS COMPLETED FOR THE SOFTWARE FLASHCARD. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. DURING THE ANALYSIS IT WAS IDENTIFIED THAT THE FLASHCARD CONTAINED A MAC OSX OPERATING SYSTEM FILE AND FOLDERS. THE PRESENCE OF THE FILE AND FOLDERS IS AN INDICATION THAT THE FLASHCARD WAS INSERTED INTO A DEVICE USING THE MAS OSX OPERATING SYSTEM. THE FILE AND FOLDERS HAD NO IMPACT ON THE VNS SOFTWARE PERFORMANCE. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
586443 PROGRAMMING SOFTWARE PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. MODEL 250 1063825

Patients

Seq Age Sex Outcome Treatment
1