PROGRAMMING SOFTWARE
Report
- Report Number
- 1644487-2015-05694
- Event Type
- Malfunction
- Date Received
- September 3, 2015
- Date of Event
- August 1, 2015
- Report Date
- August 7, 2015
- Manufacturer
- CYBERONICS, INC.
- Product Code
- LYJ
- PMA / PMN Number
- P970003
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MN, US
- Reporter Occupation
- PHYSICIAN
Narratives
.
IT WAS REPORTED THAT THE PHYSICIAN'S HANDHELD FREEZES PERSISTENTLY ON THE INTERROGATION SCREEN. HARD RESETS HAVE BEEN PERFORMED WHICH HELPED ON SOME, BUT NOT ALL OCCURRENCES. THE PHYSICIAN WAS PROVIDED A NEW PROGRAMMING COMPUTER AND THE HANDHELD AND FLASHCARD WERE RECEIVED FOR ANALYSIS. ANALYSIS IS UNDERWAY, BUT HAS NOT BEEN COMPLETED TO DATE.
PRODUCT ANALYSIS WAS COMPLETED FOR THE HANDHELD DEVICE. NO ANOMALIES ASSOCIATED WITH THE HANDHELD PERFORMANCE WERE NOTED DURING TESTING. THE HANDHELD PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS. PRODUCT ANALYSIS WAS COMPLETED FOR THE SOFTWARE FLASHCARD. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE OR DATABASES WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS. DURING THE ANALYSIS IT WAS IDENTIFIED THAT THE FLASHCARD CONTAINED A MAC OSX OPERATING SYSTEM FILE AND FOLDERS. THE PRESENCE OF THE FILE AND FOLDERS IS AN INDICATION THAT THE FLASHCARD WAS INSERTED INTO A DEVICE USING THE MAS OSX OPERATING SYSTEM. THE FILE AND FOLDERS HAD NO IMPACT ON THE VNS SOFTWARE PERFORMANCE. THE FLASHCARD AND SOFTWARE PERFORMED ACCORDING TO FUNCTIONAL SPECIFICATIONS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 586443 | PROGRAMMING SOFTWARE | PROGRAMMING SOFTWARE | LYJ | CYBERONICS, INC. | MODEL 250 | 1063825 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |