FDA Adverse Event Malfunction Summary report: N

CONSTELLATION VISION SYSTEM

MDR report key: 5054361 · Received September 3, 2015

Report

Report Number
2028159-2015-08129
Event Type
Malfunction
Date Received
September 3, 2015
Report Date
September 3, 2015
Manufacturer
ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K101285
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER REPORTED THAT THEIR SYSTEM LIGHTS 1 AND 2 WERE OUT. A SERVICE REPRESENTATIVE VISITED THE CUSTOMER SITE AND EVALUATED THE SYSTEM. PER THE SERVICE REQUEST, THE SERVICE REPRESENTATIVE WAS ABLE TO REPLICATE THE REPORTED EVENT AND REPLACED AN ASSY, SHIP, XENON LAMP. THE SERVICE REPRESENTATIVE PERFORMED PREVENTATIVE MAINTENANCE (PM) AND FOUND THE SYSTEM TO MEET SPECIFICATIONS PER SERVICE TEST PROCEDURE (STP). THE ROOT CAUSE OF THE REPORTED EVENT CAN BE ATTRIBUTED TO THE ASSY, SHIP, XENON LAMP (P/N 212-3338-501). HOWEVER, DETERMINING IF THE XENON LAMP IS NONCONFORMING OR PAST ITS RATED LIFE EXPECTANCY CANNOT BE DETERMINED CONCLUSIVELY. (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT THE LIGHTS ON PORT 1 AND 2 WENT OUT DURING A RETINAL PROCEDURE. ADDITIONAL EVENT DETAILS WERE REQUESTED. NEW INFORMATION WAS RECEIVED FROM THE CUSTOMER INDICATING SOMEONE HAD PASSED BY THE BACK OF THE MACHINE AND BUMPED INTO IT DURING THE PROCEDURE. THE CASE WAS COMPLETED BY USING BACK-UP LIGHTING. THE BUTTON ON THE BACK OF THE SYSTEM WAS RESET AND THE LIGHTS 1 AND 2 STARTING WORKING. THERE WAS NO HARM TO THE PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
586312 CONSTELLATION VISION SYSTEM UNIT, PHACOFRAGMENTATION HQC ALCON RESEARCH, LTD. - IRVINE TECHNOLOGY CENTER TABLETOP NA

Patients

Seq Age Sex Outcome Treatment
1 Other