Description of Event or Problem · 1
I PURCHASED INVISALIGN TO CORRECT MY SHIFTING TEETH. UPON INSERTING THE ALIGNERS, MY MOUTH IMMEDIATELY BEGAN TO HURT, AS WELL AS MY TONGUE. WITHIN 48 HOURS I DEVELOPED, NUMEROUS MOUTH ULCERS, SWOLLEN LIPS, TONGUE REDNESS AND IRRITATION, AS WELL AS SEVERE PAIN AND TENDERNESS THROUGHOUT MY MOUTH. UPON GOING TO MY DENTIST DUE TO THE INCREASED PAIN, I HAD TO HAVE THEM IMMEDIATELY REMOVED AS I DEVELOPED A SEVERE ALLERGIC REACTION TO THE MATERIAL IN THE ALIGNERS. WITHIN A DAY AND A HALF OF REMOVAL OF THE APPLIANCE, MY MOUTH ULCERS, IRRITATION AND PAIN HAD DISAPPEARED. I WAS TOLD BY MY DENTIST THAT INVISALIGN HAD CHANGED ITS MATERIAL OVER THE PAST 2 YEARS. I AM STILL WAITING TO HEAR BACK FROM THEM IF I AM ELIGIBLE FOR A REFUND, AS MY TOTAL EXPENSES INCURRED WERE (B)(6), FOR APPLIANCES THAT I CAN NOT TOLERATE.