FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 5050402 · Received September 2, 2015

Report

Report Number
1644487-2015-05681
Event Type
Malfunction
Date Received
September 2, 2015
Date of Event
August 7, 2015
Report Date
August 7, 2015
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
PHYSICIAN

Narratives

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PHYSICIAN HAD TROUBLE WITH DOSING DURING THE IMPLANT SURGERY WITH THE HHD. IT WAS MENTIONED THAT THE HHD TOUCH SCREEN WAS NOT FUNCTIONING AND THAT THE HHD PERFORMANCE WAS VERY SLOW. THE DEVICE WAS USED TO CHECK THE IMPEDANCE DURING A NEW IMPLANT BUT NOT ALL PARAMETERS WERE ABLE TO BE PROGRAMMED DUE TO THIS ISSUE. ADDITIONAL INFORMATION WAS RECEIVED THAT THE HHD TOUCHSCREEN FUNCTION WAS NOT WORKING EVEN AFTER A HARD RESET. THE SERIAL CABLE WAS ALSO REPORTED TO BE FRAYED. THE HHD AND FLASHCARD WERE RECEIVED ON (B)(6) 2015 BUT ANALYSIS HAS NOT BEEN COMPLETED TO DATE.

Description of Event or Problem · 1

AN ANALYSIS WAS PERFORMED ON THE RETURNED HANDHELD. DURING THE ANALYSIS IT WAS VERIFIED THAT THE TOUCHSCREEN WAS UNRESPONSIVE. THE CAUSE FOR THE ANOMALY IS ASSOCIATED WITH DEBRIS THAT WAS TRAPPED BETWEEN THE HHD CASE AND DISPLAY. ONCE THE SCREEN WAS CLEANED AND THE DEBRIS WAS REMOVED, NO FURTHER ANOMALIES ASSOCIATED WITH THE HANDHELD WERE NOTED DURING TESTING USING THE AC ADAPTER OR THE MAIN BATTERY WITH A FULL CHARGE. AN ANALYSIS WAS PERFORMED ON THE RETURNED FLASHCARD AND THE REPORTED ALLEGATION WAS VERIFIED. NO ANOMALIES ASSOCIATED WITH FLASHCARD SOFTWARE WERE IDENTIFIED DURING THE FLASHCARD ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
583197 PROGRAMMING SOFTWARE PROGRAMMING COMPUTER LYJ CYBERONICS, INC. MODEL 250 1075226

Patients

Seq Age Sex Outcome Treatment
1 38 YR