FDA Adverse Event Injury Summary report: N

IBGSTAR BGMS

MDR report key: 5048928 · Received September 2, 2015

Report

Report Number
3004637226-2015-00032
Event Type
Injury
Date Received
September 2, 2015
Report Date
September 30, 2015
Manufacturer
AGAMATRIX, INC.
Product Code
NBW
PMA / PMN Number
K103544
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN REQUESTED BUT HAS NOT BEEN RETURNED TO THE MANUFACTURER. THE METER DHR WAS REFERENCED. THIS SHOWS THE METER LEFT THE FACTORY OPERATIONAL. TEST STRIP LOT INFORMATION WAS NOT PROVIDED. THE OWNER'S GUIDE AND PREVIOUS FIELD RETURNS HAVE BEEN REVIEWED. THERE IS NO EVIDENCE FROM PREVIOUS FIELD RETURNS THE EVENT WAS CAUSED BY A METER MALFUNCTION. BASED ON THE INFORMATION PROVIDED, THE ROOT CAUSE OF THE HIGH VALUES CANNOT BE DETERMINED. FACTORS SUCH AS HEMATOCRIT, TEMPERATURE, HUMIDITY, ELEVATION, OTHER MEDICATION, AND TESTING PROCEDURE MAY HAVE CONTRIBUTED TO THE DISCREPANT VALUES. BASED ON THE LIMITED INFORMATION PROVIDED, THE ROOT CAUSE OF THE INCIDENT COULD NOT BE DETERMINED. INSULIN MAY HAVE CONTRIBUTED TO THE HYPOGLYCEMIC EVENT. NO CORRECTIVE ACTION WILL BE INITIATED BECAUSE SYSTEM FAILURE COULD NOT BE CONFIRMED. THIS EVENT WILL CONTINUE TO BE TRENDED.

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN REQUESTED AND HAS BEEN RETURNED TO THE MANUFACTURER. CONFIRMATION TESTING FOUND THE METER TO BE OPERATING WITHIN SPECIFICATION. TEST STRIP LOT INFORMATION WAS NOT PROVIDED. THE OWNER'S GUIDE AND PREVIOUS FIELD RETURNS HAVE BEEN REVIEWED. THERE IS NO EVIDENCE FROM PREVIOUS FIELD RETURNS THE EVENT WAS CAUSED BY A METER MALFUNCTION. BASED ON THE INFORMATION PROVIDED, THE ROOT CAUSE OF THE HIGH VALUES CANNOT BE DETERMINED. FACTORS SUCH AS HEMATOCRIT, TEMPERATURE, HUMIDITY, ELEVATION, OTHER MEDICATION, AND TESTING PROCEDURE MAY HAVE CONTRIBUTED TO THE DISCREPANT VALUES. BASED ON THE LIMITED INFORMATION PROVIDED, THE ROOT CAUSE OF THE INCIDENT COULD NOT BE DETERMINED. INSULIN MAY HAVE CONTRIBUTED TO THE HYPOGLYCEMIC EVENT. NO CORRECTIVE ACTION WILL BE INITIATED BECAUSE THE SYSTEM IS OPERATING WITHIN SPECIFICATION. THIS EVENT WILL CONTINUE TO BE TRENDED. FOLLOW-UP SUBMITTED TO INDICATE RETURNED METER, INVESTIGATION RESULTS AND TO CORRECT METER MANUFACTURE DATE.

Description of Event or Problem · 1

THE PATIENT REPORTED THE IBGSTAR METER IS MEASURING HER BLOOD GLUCOSE HIGHER THAN ANOTHER [UNNAMED] METER. CONTROL SOLUTION TESTING PERFORMED ON THE IBGSTAR WERE REPORTED OUT OF RANGE, TOO HIGH : 169 MG/DL AND 168 MG/DL FOR A RANGE OF 108 - 164 MG/DL. DUE TO THE HIGH BLOOD TEST RESULTS, THE PATIENT ADJUSTED HER BLOOD SUGAR WITH 13 UNITS OF INSULIN AND SHE EXPERIENCED HYPOGLYCEMIA. ACTIONS PERFORMED TO TREAT THE HYPOGLYCEMIA WERE NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
580611 IBGSTAR BGMS BLOOD GLUCOSE METER NBW AGAMATRIX, INC. 8000-05716

Patients

Seq Age Sex Outcome Treatment
1 Other