FDA Adverse Event Malfunction Summary report: N

ICHEM VELOCITY STRIP

MDR report key: 5048122 · Received September 1, 2015

Report

Report Number
2023446-2015-00229
Event Type
Malfunction
Date Received
September 1, 2015
Date of Event
August 10, 2015
Report Date
August 10, 2015
Manufacturer
IRIS INTERNATIONAL
Product Code
KQO
PMA / PMN Number
K101852
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AS
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

FIELD SERVICE ENGINEER LOADED A NEW LOT OF STRIPS IN THE CUSTOMER INSTRUMENT. CUSTOMER TECHNICAL SUPPORT (CTS) ALSO SENT THE CUSTOMER A REPLACEMENT LOT OF STRIPS. UNDER CORRECTIVE AND PREVENTIVE ACTION PROGRAM THIS ISSUE IS BEING INVESTIGATED AND ACTIONS ARE BEING IMPLEMENTED. UPON ANALYZING THE KEY PROCESSES, ENHANCEMENT ACTIONS PERTAINING TO MANUFACTURING/SUPPLY CHAIN PROCESS PARAMETERS AND QC TEST METHODS ARE BEING INITIATED AND IMPLEMENTED. (B)(4).

Additional Manufacturer Narrative · 1

AFTER FURTHER INVESTIGATION THIS EVENT IS CONSIDERED NOT REPORTABLE. THE LOOSE PADS WERE NOT ON THE INSTRUMENT BUT WERE STILL IN THE ORIGINAL CONTAINER POSING NO RISK TO PATIENT/USER SAFETY. NO ERRONEOUS RESULTS WERE GENERATED. THE NARRATIVE WAS UPDATED TO UPDATE THE FILING DECISION FROM REPORTABLE TO NOT REPORTABLE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED SEEING A LOOSE URINE CHEMISTRY STRIP PADS IN THE STRIP CONTAINER. THE CUSTOMER WAS USING VELOCITY URINE CHEMISTRY STRIPS, P/N: 800-7204 LOT#: 7204089B, EXPIRATION: 6/01/2016. THE STRIPS HAD NOT BEEN LOADED ONTO THE INSTRUMENT. THERE WERE NO ERRONEOUS PATIENT RESULTS GENERATED OR REPORTED OUT OF THE LAB.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
577051 ICHEM VELOCITY STRIP URINE CHEMISTRY STRIP KQO IRIS INTERNATIONAL NA 7204089B

Patients

Seq Age Sex Outcome Treatment
1