FDA Adverse Event Malfunction Summary report: N

COULTER LH 750 HEMATOLOGY ANALYZER

MDR report key: 5040917 · Received August 29, 2015

Report

Report Number
1061932-2015-01379
Event Type
Malfunction
Date Received
August 29, 2015
Date of Event
August 11, 2015
Report Date
August 11, 2015
Manufacturer
BECKMAN COULTER
Product Code
GKZ
PMA / PMN Number
K061574
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) EVALUATED THE INSTRUMENT ON (B)(4) 2015. THE FSE FOUND A BROKEN PINCH VALVE VL88 TUBING FOR THE RETIC LATRON CONTROL AND THE TUBING WAS REPLACED. THE FSE FOUND THE LASER DISPLAYING A SLIGHT PULSE WHEN VIEWING THE SCATTER SENSOR; THE RETIC LIGHT SCATTER (LS) OFFSET WAS CONFIRMED AS UNSTABLE. THE SCATTER SENSOR AND THE LASER ASSEMBLY WERE BOTH REPLACED, RESOLVING THE REPORTED PROBLEM. THE REPAIRS WERE VERIFIED PER ESTABLISHED SERVICE PROCEDURES. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT ALL THREE LEVELS OF RETICULOCYTE (RETIC) CONTROLS WERE HIGH ON A COULTER LH 750 HEMATOLOGY ANALYZER. THE CUSTOMER CLEANED THE SHEAR VALVES WITH NO RESOLUTION AND ALSO PERFORMED A RETIC REPRODUCIBILITY USING A PATIENT SAMPLE, WHICH WAS POOR. A SERVICE VISIT WAS REQUESTED. ERRONEOUS PATIENT RESULTS WERE NOT GENERATED AND THERE WAS NO CHANGE OR AFFECT TO PATIENT TREATMENT IN CONNECTION TO THE EVENT. THERE WAS NO IMPACT TO PATIENT RESULTS AND CONTROLS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
573668 COULTER LH 750 HEMATOLOGY ANALYZER COUNTER, DIFFERENTIAL CELL GKZ BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1