FDA Adverse Event Malfunction Summary report: N

M51P BLUE BASE W/MK5 NX SPJ+ 9153642087

MDR report key: 5028030 · Received August 25, 2015

Report

Report Number
1525712-2015-04378
Event Type
Malfunction
Date Received
August 25, 2015
Date of Event
July 31, 2015
Report Date
September 30, 2015
Manufacturer
INVACARE TAYLOR STREET
Product Code
ITI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE

Narratives

Additional Manufacturer Narrative · 1

PRODUCT WAS RETURNED FOR EVALUATION. THE RETURN FIELDS IN ORACLE STATE: CONSUMER POWER WHEELCHAIRS, OTHER, OTHER/DEFECTIVE. CHAIR WAS RETURNED WITH DEAD BATTERIES/ALSO JOYSTICK CABLE NOT CONNECTING CORRECTLY/CHAIR WAS FUNCTIONAL AFTER REPLACING BATTERIES AND JOYSTICK/ONLY FOUND TWO ERROR CODES INDICATING POSSIBLE ISSUE WITH JOYSTICK OR OTHER ELECTRONIC COMPONENT. COMPLAINT OF JERKING LEFT TO RIGHT, TURNING IN CIRCLES, WON¿T GO AT SLOW SPEED WAS CONFIRMED. THE UNDERLYING CAUSE COULD NOT BE DETERMINED AFTER REVIEWING THE DOCUMENTATION IN THIS INVESTIGATION.

Additional Manufacturer Narrative · 1

SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE A SUPPLEMENTAL RECORD WILL BE FILED.

Description of Event or Problem · 1

PRODUCT WAS RETURNED FOR EVALUATION. THE RETURN FIELDS IN ORACLE STATE: CONSUMER POWER WHEELCHAIRS, OTHER, OTHER/DEFECTIVE. CHAIR WAS RETURNED WITH DEAD BATTERIES/ALSO JOYSTICK CABLE NOT CONNECTING CORRECTLY/CHAIR WAS FUNCTIONAL AFTER REPLACING BATTERIES AND JOYSTICK/ONLY FOUND TWO ERROR CODES INDICATING POSSIBLE ISSUE WITH JOYSTICK OR OTHER ELECTRONIC COMPONENT. ENDUSER CALLED DEALER STATING THAT HIS PWC WAS JERKING LEFT TO RIGHT, TURNING IN CIRCLES, WON'T GO AT SLOW SPEED, ETC.

Description of Event or Problem · 1

ENDUSER CALLED DEALER STATING THAT HIS PWC WAS JERKING LEFT TO RIGHT, TURNING IN CIRCLES, WON'T GO AT SLOW SPEED, ETC.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
559691 M51P BLUE BASE W/MK5 NX SPJ+ 9153642087 WHEELCHAIR, POWERED ITI INVACARE TAYLOR STREET M51P

Patients

Seq Age Sex Outcome Treatment
1 Other