M51P BLUE BASE W/MK5 NX SPJ+ 9153642087
Report
- Report Number
- 1525712-2015-04378
- Event Type
- Malfunction
- Date Received
- August 25, 2015
- Date of Event
- July 31, 2015
- Report Date
- September 30, 2015
- Manufacturer
- INVACARE TAYLOR STREET
- Product Code
- ITI
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CO, US
- Reporter Occupation
- MEDICAL EQUIPMENT COMPANY TECHNICIAN/REPRESENTATIVE
Narratives
PRODUCT WAS RETURNED FOR EVALUATION. THE RETURN FIELDS IN ORACLE STATE: CONSUMER POWER WHEELCHAIRS, OTHER, OTHER/DEFECTIVE. CHAIR WAS RETURNED WITH DEAD BATTERIES/ALSO JOYSTICK CABLE NOT CONNECTING CORRECTLY/CHAIR WAS FUNCTIONAL AFTER REPLACING BATTERIES AND JOYSTICK/ONLY FOUND TWO ERROR CODES INDICATING POSSIBLE ISSUE WITH JOYSTICK OR OTHER ELECTRONIC COMPONENT. COMPLAINT OF JERKING LEFT TO RIGHT, TURNING IN CIRCLES, WON¿T GO AT SLOW SPEED WAS CONFIRMED. THE UNDERLYING CAUSE COULD NOT BE DETERMINED AFTER REVIEWING THE DOCUMENTATION IN THIS INVESTIGATION.
SHOULD ADDITIONAL INFORMATION BECOME AVAILABLE A SUPPLEMENTAL RECORD WILL BE FILED.
PRODUCT WAS RETURNED FOR EVALUATION. THE RETURN FIELDS IN ORACLE STATE: CONSUMER POWER WHEELCHAIRS, OTHER, OTHER/DEFECTIVE. CHAIR WAS RETURNED WITH DEAD BATTERIES/ALSO JOYSTICK CABLE NOT CONNECTING CORRECTLY/CHAIR WAS FUNCTIONAL AFTER REPLACING BATTERIES AND JOYSTICK/ONLY FOUND TWO ERROR CODES INDICATING POSSIBLE ISSUE WITH JOYSTICK OR OTHER ELECTRONIC COMPONENT. ENDUSER CALLED DEALER STATING THAT HIS PWC WAS JERKING LEFT TO RIGHT, TURNING IN CIRCLES, WON'T GO AT SLOW SPEED, ETC.
ENDUSER CALLED DEALER STATING THAT HIS PWC WAS JERKING LEFT TO RIGHT, TURNING IN CIRCLES, WON'T GO AT SLOW SPEED, ETC.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 559691 | M51P BLUE BASE W/MK5 NX SPJ+ 9153642087 | WHEELCHAIR, POWERED | ITI | INVACARE TAYLOR STREET | M51P |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |