FDA Adverse Event Other Summary report: N

ADVIA 60 CT

MDR report key: 502630 · Received December 3, 2003

Report

Report Number
2432235-2003-00011
Event Type
Other
Date Received
December 3, 2003
Date of Event
October 24, 2003
Report Date
November 4, 2003
Manufacturer
ABX
Product Code
GKZ
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

CUSTOMER HAD REPORTED OUT ERRONEOUSLY HIGH PLATELET COUNTS FOR TWO PATIENT SAMPLES RUN ON THE ADVIA 60 HEMATOLOGY SYSTEM. ONE PATIENT HAD AN INITIAL PLATELET COUNT OF 22000. FURTHER TESTING IN THE LABORATORY INDICATED THAT THE ACTUAL PLATELET LEVEL WAS 5000. THIS PATIENT HAD APPARENTLY BEEN TRANSFUSED FOR OTHER REASONS; THEREFORE THE ACTUAL LOW PLATELET COUNT HAD NO IMPACT ON THE PATIENT'S TREATMENT. A SECOND PATIENT HAD AN INITIAL PLATELET COUNT OF 15000. FURTHER TESTING IN THE LABORATORY INDICATED THAT THE ACTUAL PLATELET LEVEL WAS 7000. CUSTOMER REPORTED THAT A PLATELET TRANSFUSION WAS DELAYED DUE TO THE INITIAL ERRONEOUS HIGH PLATELET COUNT. THE SYSTEM CHECKS BACKGROUND COUNTS DURING STARTUP, THE SYSTEM ACCEPTS A BACKGROUND PLATELET COUNT <10000. THEREFORE BOTH PATIENT VALUES ARE WITHIN THE ACCEPTABLE BACKGROUND COUNT RANGE. A NEW ADVIA 60 SYSTEM WAS INSTALLED IN THE CUSTOMER'S LABORATORY. THERE ARE NO ADDITIONAL REPORTS OF PROBLEMS AT THE CUSTOMER SITE. THE CUSTOMER'S ADVIA 60 SYSTEM WAS RETURNED TO BAYER FOR FURTHER INVESTIGATION. FOLLOWING REPLACEMENT OF V4, A VALVE THAT CONTROLS THE FLOW OF SYSTEM CLEANSER, THE PROBLEM WAS RESOLVED. THE VALVE IS CURRENTLY CONSIDERED ROOT CAUSE AND BEING RETURNED FOR FAILURE ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ADVIA 60 CT HEMATOLOGY SYSTEM GKZ ABX * NA

Patients

Seq Age Sex Outcome Treatment
1 UNKNOWN Other