FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 5025805 · Received August 24, 2015

Report

Report Number
1052693-2015-01500
Event Type
Malfunction
Date Received
August 24, 2015
Date of Event
July 24, 2015
Report Date
October 21, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4).

Additional Manufacturer Narrative · 1

(B)(4). RETURNED METER AND TEST STRIPS EVALUATED WITH NO DEFECTS FOUND. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: USER HAD POOR STORAGE.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD GLUCOSE TEST RESULTS. EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 120 TO 170 MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THE TIME OF THE CALL ON (B)(6) 2015 AS A RESULT OF THE METER'S READINGS. CURRENTLY TAKING MEDICATION TO MANAGE DIABETES. VERIFIED STORAGE OF PRODUCT IS NOT WITHIN INSTRUCTED SPECIFICATION SINCE THEY ARE RETAINED IN THE KITCHEN. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 04/14/2018 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED FASTING FROM METER MEMORY: 1:361MG/DL (B)(6) 2015 03:24 PM; 2:244MG/DL (B)(6) 2015 03:43 PM; 3:191MG/DL (B)(6) 2015 06:27 PM; 4:273MG/DL (B)(6) 2015 03:37 PM; 5:177MG/DL (B)(6) 2015 10:13 AM. ADVERSE EVENT NOT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF HIGH BLOOD GLUCOSE TEST RESULTS. EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 120 TO 170 MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION IS NOT REQUIRED AT THE TIME OF THE CALL ON (B)(6) 2015 AS A RESULT OF THE METER'S READINGS. CURRENTLY TAKING MEDICATION TO MANAGE DIABETES. VERIFIED STORAGE OF PRODUCT IS NOT WITHIN INSTRUCTED SPECIFICATION SINCE THEY ARE RETAINED IN THE KITCHEN. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 04/14/2018 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED FASTING FROM METER MEMORY: 1:361MG/DL (B)(6) 2015 03:24 PM. 2:244MG/DL (B)(6) 2015 03:43 PM. 3:191MG/DL (B)(6) 2015 06:27 PM. 4:273MG/DL (B)(6) 2015 03:37 PM. 5:177MG/DL (B)(6) 2015 10:13 AM. ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
558183 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PS2278

Patients

Seq Age Sex Outcome Treatment
1 0 YR