FDA Adverse Event Malfunction Summary report: N

SKINTACT

MDR report key: 5025551 · Received August 21, 2015

Report

Report Number
8020045-2015-00053
Event Type
Malfunction
Date Received
August 21, 2015
Date of Event
April 17, 2015
Report Date
August 20, 2015
Manufacturer
LEONHARD LANG GMBH
Product Code
MKJ
PMA / PMN Number
K142803
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE RETAINED SAMPLES HAVE BEEN INSPECTED VISUALLY AND TESTED ELECTRICALLY. MECHANICAL TESTS WERE PERFORMED ON 2 RETAINED SAMPLES. ALL SAMPLES WERE FOUND TO PERFORM W/IN LIMITS. NO FAULTS COULD BE DETECTED. AS NO FURTHER INFO HAS BEEN PROVIDED TO US, DESPITE REPEATED REQUESTS, IT REMAINS UNCLEAR WHETHER THE DEFIBRILLATION ELECTRODE SET OR OTHER INFLUENCES HAVE BEEN RESPONSIBLE FOR THE INCIDENT. ON 08/11/2015, WE HAVE BEEN INFORMED BY A FIELD REP OF THE DISTRIBUTOR THAT HE HAD MANAGED TO GET THE ELECTRODES INVOLVED IN THE INCIDENT AFTER MEETING W/MEDICAL PHYSICS OF (B)(6) HOSPITAL. WE ARE STILL WAITING TO RECEIVE THE INVOLVED PRODUCTS FOR INVESTIGATION. WE WILL CONTINUE TO ASK FOR FURTHER INFORMATION AND WILL RELAY THIS AND THE RESULTS OF THE INVESTIGATION OF THE INVOLVED PRODUCTS IN A FOLLOW-UP REPORT.

Additional Manufacturer Narrative · 1

THE THREE SAMPLES INVOLVED IN THE INCIDENT WERE RETURNED AND TESTED WITH A MULTIMETER. THIS TEST INCLUDED ALL COMPONENTS: THE CONNECTOR, THE CABLE, THE RIVET AND THE ELECTRODE ITSELF. THEREBY NO DEVIATION WAS DETECTED. FOR TESTING THE FUNCTION OF THE RETURNED ELECTRODES A LIFEPACK 20E DEFIBRILLATOR WAS USED (SN: (B)(4)). THE CONNECTORS OF THE CABLE WERE PLUGGED INTO THE DEFIBRILLATOR WITHOUT ANY DIFFICULTY. ALL 3 ELECTRODE SETS WERE THEN APPLIED ON A DEFIBRILLATOR ANALYZER AND AN ECG READING WAS IMMEDIATELY OBTAINED. NO ISSUES COULD BE OBSERVED. THE COMPLAINED ISSUE COULD NOT BE REPEATED. THE TESTED DEVICES WERE FOUND TO PERFORM WITHIN LIMITS. WE HAVE BEEN REQUESTING THE MISSING INFORMATIONS FROM OUR CUSTOMER AND HAVE FINALLY RECEIVED A LETTER THAT THE INCIDENT IS CLOSED OUT: "(...) DUE TO THE FACT THIS HAPPENED SOME TIME AGO, THE CUSTOMER WOULD PREFER NOT OR CAN'T COMPLETE ALL THE INFORMATION ON THE FORM. WHAT HAS COME BACK REGARDING THE TESTING OF THE PADS, THE CLINICAL PHYSICS MANAGER IS SUSPICIOUS THAT IT MAY HAVE BEEN A USER ERROR, HENCE HE DOESN'T WISH TO HAVE THE COMPLAINT OPEN FOR SUCH A LONG TIME, THE CUSTOMER IS CONTINUING TO USE SKINTACT DF20NC." WE THEREFORE CONSIDER THE INVESTIGATION CLOSED.

Description of Event or Problem · 1

ON JULY 22ND, WE HAVE BEEN INFORMED ABOUT A MALFUNCTION W/A DEFIBRILLATION ELECTRODE SET AT (B)(6) HOSPITAL, (B)(6). THE DEFIBRILLATION ELECTRODE SET (SKINTACK DF20NC) WAS CONNECTED TO A PHYSIO CONTROL DEFIBRILLATOR (MODEL LIFEPAK 20). THE INITIAL REPORT DISCLOSED THE FOLLOWING INFO: "(...) CARDIAC ARREST - WHEN ATTEMPTING LIFEPAK 20, 3 SETS OF SKINTACK PADS FAILED TO WORK-NO TRACE PICK UP ON MACHINE - STAFF HAD TO USE OLDER DIFFERENT BRAND FROM STORE CUPBOARD. INJURY: NONE. INJURY DETAILS AND TREATMENT: NONE. ACTION: RESUSCITATION OFFICE ATTENDED- MEDICAL PHYSICS HAVE CHECKED OUT THE DEFIBRILLATOR AND FOUND NO ISSUES. (...)". NO FURTHER INFO ON THE PATIENT, THE PROCEDURE AND THE SKIN PREPARATION HAVE BEEN DISCLOSED SO FAR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
554557 SKINTACT MKJ LEONHARD LANG GMBH DF20NC 40702-0971

Patients

Seq Age Sex Outcome Treatment
1 UNK