FDA Adverse Event Malfunction Summary report: N

XTRAC VELOCITY AL 10000

MDR report key: 5022523 · Received August 21, 2015

Report

Report Number
2031934-2015-00003
Event Type
Malfunction
Date Received
August 21, 2015
Date of Event
February 15, 2012
Report Date
August 17, 2015
Manufacturer
PHOTO MEDEX, INC.
Product Code
GEX
PMA / PMN Number
K073695
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
PHYSICIAN ASSISTANT

Narratives

Additional Manufacturer Narrative · 1

IT WAS DETERMINED DURING EVAL (02/24/2012) THAT THE DEVICE CONTROL SWITCH WAS OPERATING IN ACCORDANCE WITH SPECIFICATIONS AND UPGRADED TO THE LATEST SPECIFICATIONS. AT THE TIME OF THE EVAL, NO SPECIFIC CAUSE OF FAILURE WAS DETERMINED. UPON INITIAL REVIEW OF THIS INCIDENT, IT DID NOT APPEAR TO BE A REPORTABLE INCIDENT, AFTER FURTHER REVIEW AND DISCUSSION WITH THE USER (07/23/2015), IT WAS DETERMINED NECESSARY TO REPORT THIS INCIDENT DUE TO THE DETAILS SUGGEST THAT THE DEVICE SWITCH CONTROL WOULD BE LIKELY TO CONTRIBUTE TO A SERIOUS INJURY IF THE MALFUNCTION WERE TO RECUR; THIS EXPLAINS THE TIME LAG IN REPORTING.

Description of Event or Problem · 1

ON 02/15/2012 IT WAS REPORTED TO PHOTOMEDEX BY (B)(6), THAT THE DEVICE USER WAS HAVING ISSUES WITH THE CONTROL SWITCH OF THE DEVICE, WHICH WAS NOT WORKING AS EXPECTED - OPERATING UNINTENDEDLY, SERIAL NUMBER (B)(4). PHOTOMEDEX SERVICE SENT OUT A REPLACEMENT CONTROL SWITCH TO THE USER RIGHT AFTER TO REMOVE THE CONTROL SWITCH PRESENTING ISSUES. FURTHER ATTEMPT WAS MADE ON 07/23/2015 BY PHOTOMEDEX TO GATHER FURTHER DETAILS WITH THE DEVICE USER TO CONFIRM UNINTENDED OPERATION OF THE CONTROL SWITCH. LEAD CLINICAL NURSE ((B)(6)) AT THE CLINIC CONFIRMED THAT EVEN THOUGH NOT REMEMBERING SPECIFIC DETAILS OF THE INCIDENT, SHE CONFIRMED THAT DEPENDING ON THE TREATMENT, THE CONTROL SWITCH HAD OPERATED UNINTENDEDLY FOR FEW SECONDS AND DURING THOSE FEW SECONDS SHE AIMED THE DEVICE CONTROL SWITCH ELSEWHERE - FAR FROM THE AREA BEING TREATED, UNTIL FULLY STOP. AS OF 08/17/2015 HAS BEEN DETERMINED TO BE REPORTABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
555530 XTRAC VELOCITY AL 10000 EXCIMER LASER GEX PHOTO MEDEX, INC. V700

Patients

Seq Age Sex Outcome Treatment
1 Required Intervention