BEIN DENTAL ELEVATOR, 2MM, STRAIGHT
Report
- Report Number
- 0008010177-2015-00208
- Event Type
- Malfunction
- Date Received
- August 21, 2015
- Date of Event
- June 15, 2015
- Report Date
- June 15, 2015
- Manufacturer
- STRYKER LEIBINGER FREIBURG (MDR)
- Product Code
- LRC
- PMA / PMN Number
- EXEMPT
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WI, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THE DEVICE HAS BEEN RECEIVED AT THE MANUFACTURER FOR TESTING. AN EVALUATION WILL BE CONDUCTED, AND A FOLLOW-UP REPORT WILL BE SUBMITTED AFTER THE QUALITY INVESTIGATION IS COMPLETE.
THE REPORTED EVENT THAT THE TIP OF THE DEVICES HAVE BENT COULD BE CONFIRMED. THE VISUAL EXAMINATION REVEALED THAT THE TIPS OF THE DEVICES ARE BENT COMPARED TO THEIR ORIGINAL SHAPE AND SHOW DEFORMATIONS DUE TO MECHANICAL OVERLOAD. BOTH THE DHR REVIEW AND THE HARDNESS MEASUREMENTS PERFORMED SHOWED THAT THE DEVICES WERE MANUFACTURED ACCORDING TO SPECIFICATION. MOST LIKELY TOO HIGH BENDING FORCES WERE APPLIED TO THE TIP DURING USAGE, LEADING TO A DEFORMATION. THEREFORE THE ROOT CAUSE CAN BE TIED TO A USER RELATED ISSUE. INDICATIONS FOR ANY MATERIAL, MANUFACTURING OR DESIGN RELATED PROBLEMS WERE NOT DETERMINED IN THE INVESTIGATION.
IT WAS REPORTED BY THE CUSTOMER REPRESENTATIVE THAT HE HAD A CUSTOMER STATING VIA EMAIL THAT THEY PURCHASED 7 ELEVATORS FROM STRYKER TO USE IN THEIR ORAL SURGERY DEPARTMENT, WHICH OPENED FOR BUSINESS LESS THAN A YEAR AGO; THE PRODUCT NUMBER ON THEM IS CE 09-23201, AND ALL OF THEIR TIPS HAVE EITHER BENT, CHIPPED OR BROKEN DURING USE. UPON INVESTIGATION IT WAS NOTED THAT 6 ELEVATORS WERE PURCHASED OVER A YEAR AGO. IN (B)(6) 2015, (B)(4) WAS ISSUED FOR 2 UNITS.
IT WAS REPORTED BY THE CUSTOMER REPRESENTATIVE THAT HE HAD A CUSTOMER STATING VIA EMAIL THAT THEY PURCHASED 7 ELEVATORS FROM STRYKER TO USE IN THEIR ORAL SURGERY DEPARTMENT, WHICH OPENED FOR BUSINESS LESS THAN A YEAR AGO; THE PRODUCT NUMBER ON THEM IS CE 09-23201, AND ALL OF THEIR TIPS HAVE EITHER BENT, CHIPPED OR BROKEN DURING USE. UPON INVESTIGATION IT WAS NOTED THAT 6 ELEVATORS WERE PURCHASED OVER A YEAR AGO. IN (B)(6) 2015, PR# (B)(6) WAS ISSUED FOR 2 UNITS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 555185 | BEIN DENTAL ELEVATOR, 2MM, STRAIGHT | INSTRUMENT | LRC | STRYKER LEIBINGER FREIBURG (MDR) | AD03 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |