FDA Adverse Event Malfunction Summary report: N

BEIN DENTAL ELEVATOR, 2MM, STRAIGHT

MDR report key: 5021837 · Received August 21, 2015

Report

Report Number
0008010177-2015-00208
Event Type
Malfunction
Date Received
August 21, 2015
Date of Event
June 15, 2015
Report Date
June 15, 2015
Manufacturer
STRYKER LEIBINGER FREIBURG (MDR)
Product Code
LRC
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WI, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE HAS BEEN RECEIVED AT THE MANUFACTURER FOR TESTING. AN EVALUATION WILL BE CONDUCTED, AND A FOLLOW-UP REPORT WILL BE SUBMITTED AFTER THE QUALITY INVESTIGATION IS COMPLETE.

Additional Manufacturer Narrative · 1

THE REPORTED EVENT THAT THE TIP OF THE DEVICES HAVE BENT COULD BE CONFIRMED. THE VISUAL EXAMINATION REVEALED THAT THE TIPS OF THE DEVICES ARE BENT COMPARED TO THEIR ORIGINAL SHAPE AND SHOW DEFORMATIONS DUE TO MECHANICAL OVERLOAD. BOTH THE DHR REVIEW AND THE HARDNESS MEASUREMENTS PERFORMED SHOWED THAT THE DEVICES WERE MANUFACTURED ACCORDING TO SPECIFICATION. MOST LIKELY TOO HIGH BENDING FORCES WERE APPLIED TO THE TIP DURING USAGE, LEADING TO A DEFORMATION. THEREFORE THE ROOT CAUSE CAN BE TIED TO A USER RELATED ISSUE. INDICATIONS FOR ANY MATERIAL, MANUFACTURING OR DESIGN RELATED PROBLEMS WERE NOT DETERMINED IN THE INVESTIGATION.

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER REPRESENTATIVE THAT HE HAD A CUSTOMER STATING VIA EMAIL THAT THEY PURCHASED 7 ELEVATORS FROM STRYKER TO USE IN THEIR ORAL SURGERY DEPARTMENT, WHICH OPENED FOR BUSINESS LESS THAN A YEAR AGO; THE PRODUCT NUMBER ON THEM IS CE 09-23201, AND ALL OF THEIR TIPS HAVE EITHER BENT, CHIPPED OR BROKEN DURING USE. UPON INVESTIGATION IT WAS NOTED THAT 6 ELEVATORS WERE PURCHASED OVER A YEAR AGO. IN (B)(6) 2015, (B)(4) WAS ISSUED FOR 2 UNITS.

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER REPRESENTATIVE THAT HE HAD A CUSTOMER STATING VIA EMAIL THAT THEY PURCHASED 7 ELEVATORS FROM STRYKER TO USE IN THEIR ORAL SURGERY DEPARTMENT, WHICH OPENED FOR BUSINESS LESS THAN A YEAR AGO; THE PRODUCT NUMBER ON THEM IS CE 09-23201, AND ALL OF THEIR TIPS HAVE EITHER BENT, CHIPPED OR BROKEN DURING USE. UPON INVESTIGATION IT WAS NOTED THAT 6 ELEVATORS WERE PURCHASED OVER A YEAR AGO. IN (B)(6) 2015, PR# (B)(6) WAS ISSUED FOR 2 UNITS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
555185 BEIN DENTAL ELEVATOR, 2MM, STRAIGHT INSTRUMENT LRC STRYKER LEIBINGER FREIBURG (MDR) AD03

Patients

Seq Age Sex Outcome Treatment
1