FDA Adverse Event Malfunction Summary report: N

PURELY YOURS

MDR report key: 5021468 · Received August 12, 2015

Report

Report Number
3009974348-2015-00167
Event Type
Malfunction
Date Received
August 12, 2015
Date of Event
December 12, 2013
Report Date
December 12, 2013
Manufacturer
AMEDA INC.
Product Code
HGX
PMA / PMN Number
K973501
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

CUSTOMER WAS CONTACTED THREE TIMES AFTER THE INITIAL CONVERSATION. SHE WAS EVENTUALLY REACHED BY PHONE MONTHS LATER BUT DECLINED TO TROUBLESHOOT THE BREAST PUMP. AMEDA, INC. WAS UNABLE TO OBTAIN THE CUSTOMER'S MAILING ADDRESS, EMAIL ADDRESS AND THE PUMP'S SERIAL NUMBER. TO DATE, THE PUMP HAS NOT BEEN RETURNED TO AMEDA, INC., THEREFORE NO VISUAL INSPECTION OR ENGINEERING INVESTIGATION COULD BE PERFORMED.

Description of Event or Problem · 1

AS PART OF AMEDA, INC.'S QUALITY MANAGEMENT SYSTEM ACTIVITIES, A REVIEW OF HISTORICAL COMPLAINTS WAS CONDUCTED. IT WAS DETERMINED THAT THIS COMPLAINT SHOULD HAVE BEEN REPORTED TO FDA. CUSTOMER CONTACTED AMEDA, INC. ON (B)(6) 2013 TO REPORT THAT WHILE USING THE PURELY YOURS BREAST PUMP, SHE NOTED SMOKE COMING FROM THE PUMP BASE NEAR THE AC ADAPTER PORT. SHE STATES THE PUMP'S MOTOR WAS MAKING A WEIRD NOISE AT THE SAME TIME. CUSTOMER DENIES ANY INJURY OR PROPERTY DAMAGE WHEN SMOKE WAS EMITTED FROM THE PUMP BASE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
529729 PURELY YOURS ELECTRIC BREAST PUMP HGX AMEDA INC. 24502082

Patients

Seq Age Sex Outcome Treatment
1