FDA Adverse Event Malfunction Summary report: N

ADVANTA FRAME

MDR report key: 5017795 · Received August 20, 2015

Report

Report Number
1824206-2015-00822
Event Type
Malfunction
Date Received
August 20, 2015
Date of Event
July 24, 2015
Report Date
July 24, 2015
Manufacturer
HILL-ROM BATESVILLE
Product Code
FNK
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

HILL-ROM TECHNICAL SUPPORT SUGGESTED TO CHECK THE SIDE RAIL SWITCHES. PER THE HILL-ROM SERVICE MANUAL THE ADVANTA BED REQUIRES AN EFFECTIVE MAINTENANCE PROGRAM. PREVENTATIVE MAINTENANCE WILL MINIMIZE DOWNTIME DUE TO EXCESSIVE WEAR. RUN THE HEAD SECTION TO THE FULL UPPER AND LOWER LIMITS TO ENSURE PROPER FUNCTION OF THE LIMIT SWITCHES. A SEARCH OF THE HILL-ROM MAINTENANCE RECORDS DID NOT SHOW HILL-ROM PERFORMED ANY PREVENTATIVE MAINTENANCE ON THIS BED. IT IS UNKNOWN IF THE FACILITY PERFORMS PREVENTATIVE MAINTENANCE ON THEIR BEDS. THREE ATTEMPTS HAVE BEEN MADE REGARDING A RESOLUTION TO THIS CONTACT LINE, WITH NO RESPONSE. BASED ON THIS INFORMATION, NO FURTHER ACTION IS REQUIRED.

Description of Event or Problem · 1

HILL-ROM RECEIVED A REPORT FROM THE ACCOUNT STATING THE HEAD SECTION WOULD SELF-RUN WHEN THE BED IS PLUGGED IN. THE BED WAS LOCATED IN A REGULAR PATIENT CARE ROOM AT THE ACCOUNT. THERE WAS NO PATIENT/USER INJURY REPORTED. THIS REPORT WAS FILED IN OUR COMPLAINT HANDLING SYSTEM AS COMPLAINT #(B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
550890 ADVANTA FRAME A/C POWERED ADJUSTABLE HOSPITAL BED FNK HILL-ROM BATESVILLE 1600

Patients

Seq Age Sex Outcome Treatment
1