FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 5014827 · Received August 13, 2015

Report

Report Number
1052693-2015-01400
Event Type
Malfunction
Date Received
August 13, 2015
Date of Event
July 16, 2015
Report Date
August 10, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVAL. INTERNAL REPORT #(B)(4).

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT BLOOD RESULT READING "LO". CUSTOMER STATES THAT SHE FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 100-170MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 10/31/2017. CUSTOMER CONFIRMS THE STRIPS ARE STORED PROPERLY AND WAS FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED BACK TO BACK BLOOD TEST, 128MG/DL AND 140MG/DL FASTING. REVIEWED METER MEMORY: 130MG/DL (B)(6) 2015 12:29:00 AM FASTING: YES; 130MG/DL (B)(6) 2015 11:46:00 PM FASTING: YES; "LO" (B)(6) 2015 11:43:00 PM FASTING: YES; 125MG/DL (B)(6) 2015 11:21:00 PM FASTING: YES; 174MG/DL (B)(6) 2015 11:33:00 PM FASTING: YES. CUSTOMER CONCERN WITH LO ON (B)(6) 2015 11:43:00 PM. ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
533196 TRUETRACK BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUETRACK RS4673

Patients

Seq Age Sex Outcome Treatment
1