FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 5014437 · Received August 13, 2015

Report

Report Number
1052693-2015-01490
Event Type
Malfunction
Date Received
August 13, 2015
Date of Event
July 25, 2015
Report Date
December 8, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
VA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

(B)(4). PRODUCT NOT YET EVALUATED.

Additional Manufacturer Narrative · 1

(B)(4). MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION STRIP ISSUE INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT "HI" BLOOD RESULTS. CUSTOMER'S DAUGHTER STATES THAT HER MOM FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 300-400MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 06/21/2017. CUSTOMER CONFIRMS THE STRIPS ARE PROPERLY AND WAS FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED A BACK TO BACK BLOOD TEST 581MG/DL AND 567MG/DL. REVIEWED METER MEMORY: 1: HI, (B)(6) 2015, 07:22:00 PM, FASTING:YES; 2: HI, (B)(6) 2015, 01:30:00 AM, FASTING:YES; 3: HI, (B)(6) 2015, 10:39:00 PM, FASTING:YES; 4: 458MG/DL, (B)(6) 2015, 10:16:00 AM, FASTING:YES; 5: 325MG/DL, (B)(6) 2015, 11:32:00 AM, FASTING:YES. CUSTOMER'S CONCERN: HI ON (B)(6) 2015 AT 7:22 PM, HI ON (B)(6) 2015 AT 7:22 PM, AND HI ON (B)(6) 2015 AT 10:39 PM. NO ADVERSE EVENT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF ABOUT "HI" BLOOD RESULTS. CUSTOMER'S DAUGHTER STATES THAT HER MOM FEELS WELL AND REQUIRES NO MEDICAL ATTENTION. CUSTOMER'S EXPECTED BLOOD RESULTS ARE 300-400MG/DL FASTING. VERIFIED THE STRIPS EXPIRE 06/21/2017. CUSTOMER CONFIRMS THE STRIPS ARE PROPERLY AND WAS FIRST OPENED (B)(6) 2015. CUSTOMER PERFORMED A BACK TO BACK BLOOD TEST 581MG/DL AND 567MG/DL REVIEWED METER MEMORY: HI, (B)(6) 2015 07:22:00 PM, FASTING: YES. HI, (B)(6) 2015 01:30:00 AM, FASTING: YES. HI, (B)(6) 2015 10:39:00 PM, FASTING: YES. 458MG/DL, (B)(6) 2015 10:16:00 AM, FASTING: YES. 325MG/DL, (B)(6) 2015 11:32:00 AM, FASTING: YES. CUSTOMERS CONCERN: HI ON (B)(6) 2015 AT 7:22 PM, HI ON (B)(6) 2015 AT 7:22 PM, AND HI ON (B)(6)2015 AT 10:39 PM. NO ADVERSE EVENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
533190 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PR2011

Patients

Seq Age Sex Outcome Treatment
1 0 YR