FDA Adverse Event Malfunction Summary report: N

ADVIA CHEMISTRY XPT HEMOGLOBIN A1C_3 CALIBRATOR

MDR report key: 5011639 · Received August 18, 2015

Report

Report Number
2432235-2015-00367
Event Type
Malfunction
Date Received
August 18, 2015
Date of Event
July 23, 2015
Report Date
July 24, 2015
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JIX
PMA / PMN Number
K081895
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SIEMENS TECHNICAL ASSAY SPECIALIST (TAS) WAS NOTIFIED BY THE CUSTOMER THAT THEY WERE INCORRECTLY USING THE HEMOGLOBIN A1C_3 ASSAY ON THE ADVIA CHEMISTRY XPT INSTRUMENT AND NOT FOLLOWING THE INSTRUCTINS FOR USE (IFU) PROVIDED WITH THE ASSAY. THE HEMOGLOBIN A1C_3 ASSAY IFU DOES NOT ASK FOR SAMPLES TO BE PREDILUTED PRIOR TO RUNNING ON THE INSTRUMENT. SIEMENS TAS WAS ALSO INFORMED THAT THE CUSTOMER HAS BEEN USING THE METHOD AND IS AWARE OF THE IFU AND TO NOT CONTACT THE CUSTOMER FOR PATIENT DATA. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

THE CUSTOMER IS INCORRECTLY DILUTING PATIENT SAMPLES FOR HEMOGLOBIN A1C_3 PRIOR TO TESTING ON AN ADVIA CHEMISTRY XPT INSTRUMENT. SAMPLES WITH VALUES GREATER THAN 6% FOR HEMOGLOBIN A1C_3 ARE BEING DILUTED 30% PRIOR TO BEING RUN ON THE ADVIA CHEMISTRY XPT INSTRUMENT. IT IS UNKNOWN IF PATIENT SAMPLE RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE WERE NO REPORTS OF ADVERSE HEALTH CONSEQUENCES DUE TO THE POSSIBLE DISCORDANT RESULTS FOR HEMOGLOBIN A1C_3.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
544797 ADVIA CHEMISTRY XPT HEMOGLOBIN A1C_3 CALIBRATOR ADVIA CHEMISTRY XPT HEMOGLOBIN A1C_3 CALIBRATOR JIX SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA CHEMISTRY XPT HEMOGLOBIN A1C_3 CALIBRATOR UNKNOWN

Patients

Seq Age Sex Outcome Treatment
1