FDA Adverse Event Summary report: N

3022521-2015-00002

MDR report key: 5011547 · Received August 18, 2015

Report

Report Number
3022521-2015-00002
Date Received
August 18, 2015
Date of Event
July 14, 2015
Report Date
August 11, 2015
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

ON (B)(6) 2015, BIO-RAD LABORATORIES TECHNICAL SUPPORT RECEIVED A CALL FROM A CUSTOMER WHO HAD OBSERVED AN INCREASE IN POSITIVE/EQUIVOCAL SAMPLES THAT DO NOT CONFIRM FOR AN EIA ASSAY WHEN USED WITH THE PR4100 MICROPLATE READER. UPON INVESTIGATION, IT WAS DISCOVERED THAT THE DEFAULT INDEX VALUES OF THE CALIBRATOR (0.75) WERE NOT UPDATED TO THE ACTUAL VALUES OF THE LOT SPECIFIC CALIBRATORS FOR THE CMV IGG ASSAY IN THE DMS-MAGELLAN SOFTWARE IN THE PR4100 MICROPLATE READER. THE PR4100 MICROPLATE READER USER MANUAL INSTRUCTS THE USER TO UPDATE THE LOT SPECIFIC VALUES BEFORE READING THE PLATE. THE USER FAILED TO ENTER THE LOT SPECIFIC VALUES AS INSTRUCTED. AS A RESULT OF THIS USER ERROR, TWO OF THE SAMPLES WERE INCORRECTLY REPORTED AS NEGATIVE FOR CMV IGG. SUBSEQUENTLY, ORGANS FROM THOSE PATIENTS WERE TRANSPLANTED INTO FOUR RECIPIENTS.

Patients

Seq Age Sex Outcome Treatment
1