HARVEST TERUMO
Report
- Report Number
- 1722028-2015-00493
- Event Type
- Malfunction
- Date Received
- August 18, 2015
- Date of Event
- July 24, 2015
- Report Date
- July 24, 2015
- Manufacturer
- TERUMO BCT
- Product Code
- JQC
- PMA / PMN Number
- K052925
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- HEALTH PROFESSIONAL
Narratives
INVESTIGATION: AN INTERNAL REPORT OF PROCEDURES AT THIS SITE SHOWS THAT THE MACHINE HAS BEEN IN USE WITH NO FURTHER OCCURRENCES OF THE PROBLEM. ROOT CAUSE: THE ROOT CAUSE OF THIS FAILURE WAS A MISADJUSTED LID LATCH. CORRECTIVE ACTION: AN INTERNAL CAPA HAS BEEN INITIATED TO ADDRESS LATCH MECHANISM ISSUES.
ADDITIONAL PRODUCT CODE: FMF. INVESTIGATION: THE MACHINE WAS RETURNED TO TERUMO BCT FOR REPAIR AND INVESTIGATION. A SERVICE TECHNICIAN VISUALLY INSPECTED THE DEVICE AND CONFIRMED THAT THE LID LATCH WAS OUT OF ADJUSTMENT. THE LID LATCH WAS REALIGNED. A SIMULATED USE TEST WAS PERFORMED AND CONFIRMED THAT THE LID STAYED CLOSED THROUGH THE FULL CYCLE. THE MACHINE IS FUNCTIONING WITHIN SPECIFICATION. INVESTIGATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE PROVIDED.
A REVIEW OF THE LAST YEAR OF SERVICE HISTORY FOR THIS DEVICE INDICATED NO OTHER REPORTS RELATED TO THIS ISSUE.
THE CUSTOMER REPORTED THAT DURING A PROCEDURE, THE LID OF A SMARTPREP CENTRIFUGE WOULD NOT STAY CLOSED. THE PROCEDURE COULD NOT BE COMPLETED UNLESS THE LID WAS HELD DOWN MANUALLY. THERE WAS NOT A DONOR OR PATIENT INVOLVED AT THE TIME OF THE PROCEDURE, THEREFORE NO PATIENT INFORMATION IS REASONABLY KNOWN AT THE TIME OF THE EVENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 546004 | HARVEST TERUMO | SMARTPREP 2-115V | JQC | TERUMO BCT | SMP211501 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | Other |