FDA Adverse Event Malfunction Summary report: N

HARVEST TERUMO

MDR report key: 5011209 · Received August 18, 2015

Report

Report Number
1722028-2015-00493
Event Type
Malfunction
Date Received
August 18, 2015
Date of Event
July 24, 2015
Report Date
July 24, 2015
Manufacturer
TERUMO BCT
Product Code
JQC
PMA / PMN Number
K052925
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

INVESTIGATION: AN INTERNAL REPORT OF PROCEDURES AT THIS SITE SHOWS THAT THE MACHINE HAS BEEN IN USE WITH NO FURTHER OCCURRENCES OF THE PROBLEM. ROOT CAUSE: THE ROOT CAUSE OF THIS FAILURE WAS A MISADJUSTED LID LATCH. CORRECTIVE ACTION: AN INTERNAL CAPA HAS BEEN INITIATED TO ADDRESS LATCH MECHANISM ISSUES.

Additional Manufacturer Narrative · 1

ADDITIONAL PRODUCT CODE: FMF. INVESTIGATION: THE MACHINE WAS RETURNED TO TERUMO BCT FOR REPAIR AND INVESTIGATION. A SERVICE TECHNICIAN VISUALLY INSPECTED THE DEVICE AND CONFIRMED THAT THE LID LATCH WAS OUT OF ADJUSTMENT. THE LID LATCH WAS REALIGNED. A SIMULATED USE TEST WAS PERFORMED AND CONFIRMED THAT THE LID STAYED CLOSED THROUGH THE FULL CYCLE. THE MACHINE IS FUNCTIONING WITHIN SPECIFICATION. INVESTIGATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE PROVIDED.

Additional Manufacturer Narrative · 1

A REVIEW OF THE LAST YEAR OF SERVICE HISTORY FOR THIS DEVICE INDICATED NO OTHER REPORTS RELATED TO THIS ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT DURING A PROCEDURE, THE LID OF A SMARTPREP CENTRIFUGE WOULD NOT STAY CLOSED. THE PROCEDURE COULD NOT BE COMPLETED UNLESS THE LID WAS HELD DOWN MANUALLY. THERE WAS NOT A DONOR OR PATIENT INVOLVED AT THE TIME OF THE PROCEDURE, THEREFORE NO PATIENT INFORMATION IS REASONABLY KNOWN AT THE TIME OF THE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
546004 HARVEST TERUMO SMARTPREP 2-115V JQC TERUMO BCT SMP211501

Patients

Seq Age Sex Outcome Treatment
1 Other