FDA Adverse Event
Malfunction
Summary report: N
CONTOUR XT
MDR report key: 5006575
·
Received August 17, 2015
Report
- Report Number
- 1826988-2015-00394
- Event Type
- Malfunction
- Date Received
- August 17, 2015
- Date of Event
- July 22, 2015
- Report Date
- July 22, 2015
- Manufacturer
- BAYER HEALTHCARE LLC
- Product Code
- NBW
- PMA / PMN Number
- K111268
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
THE MODEL# (D4) WAS NOT PROVIDED. IN SOME COUNTRIES OUTSIDE THE US, CUSTOMER INFORMATION IS NOT PROVIDED DUE TO PRIVACY LAWS.
Description of Event or Problem · 1
A (B)(6) CUSTOMER WAS TRYING TO DOWNLOAD READINGS FROM HIS CONTOUR XT AND STATED NONE OF HIS READINGS WERE IN METER MEMORY. NO ADVERSE EVENT WAS ALLEGED. THE CUSTOMER WAS ASKED TO RETURN THE METER FOR INVESTIGATION. A NEW ONE WAS SENT TO HIM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 543021 | CONTOUR XT | BLOOD GLUCOSE METER | NBW | BAYER HEALTHCARE LLC |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |