FDA Adverse Event Malfunction Summary report: N

CONTOUR XT

MDR report key: 5006575 · Received August 17, 2015

Report

Report Number
1826988-2015-00394
Event Type
Malfunction
Date Received
August 17, 2015
Date of Event
July 22, 2015
Report Date
July 22, 2015
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K111268
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
UK
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE MODEL# (D4) WAS NOT PROVIDED. IN SOME COUNTRIES OUTSIDE THE US, CUSTOMER INFORMATION IS NOT PROVIDED DUE TO PRIVACY LAWS.

Description of Event or Problem · 1

A (B)(6) CUSTOMER WAS TRYING TO DOWNLOAD READINGS FROM HIS CONTOUR XT AND STATED NONE OF HIS READINGS WERE IN METER MEMORY. NO ADVERSE EVENT WAS ALLEGED. THE CUSTOMER WAS ASKED TO RETURN THE METER FOR INVESTIGATION. A NEW ONE WAS SENT TO HIM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
543021 CONTOUR XT BLOOD GLUCOSE METER NBW BAYER HEALTHCARE LLC

Patients

Seq Age Sex Outcome Treatment
1