FDA Adverse Event Malfunction Summary report: N

GENERATOR PULSAR II

MDR report key: 5001549 · Received August 13, 2015

Report

Report Number
1226420-2015-00134
Event Type
Malfunction
Date Received
August 13, 2015
Date of Event
July 17, 2015
Report Date
July 17, 2015
Manufacturer
MEDTRONIC ADVANCED ENERGY, LLC
Product Code
GEI
PMA / PMN Number
K102029
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). EVALUATION PROCESS: *PERFORMED VISUAL INSPECTION ON UNIT PER TCL-514-900008. -UNIT HAS A DENT ON REAR BOTTOM LEFT CORNER. *PERFORMED BASELINE FUNCTIONAL TESTING PER TCL-514-900008. DURING EVALUATION IN BIT SERVICE DEPARTMENT THE TECHNICIAN CHANGED THE FUSES TO POWER UP THE UNIT. THE UNIT DID NOT POWER UP SO AN INTERNAL INVESTIGATION WAS CONDUCTED AND FOUND THAT THE UNIT WAS PREVIOUSLY OPENED PRIOR TO RECEIVING. IT WAS FOUND THAT THE POWER CABLE WAS DISCONNECTED (UNPLUGGED) FROM THE POWER ASSEMBLY. TECHNICIAN RECONNECTED (PLUGGED IN) THE CABLES TO POWER THE UNIT UP. DURING POWER UP THE DC PCBA SPARKED AND COMPONENT C80 WAS DAMAGED. ROOT CAUSE: DC PCBA HAS DAMAGED COMPONENT¿REPLACING DC PCBA WILL ALLOW UNIT TO POWER UP. IT IS UNKNOWN HOW OR WHEN THESE CABLES WERE DISCONNECTED (UNPLUGGED.) DENT ON UNIT IS DUE TO IMPACT DAMAGE OUT IN THE FIELD. (B)(4).

Description of Event or Problem · 1

DURING INVESTIGATION AT AN MAE SERVICE CENTER, IT WAS IDENTIFIED THAT THE GENERATOR HAD DISCONNECTED INTERNAL WIRES LIKELY DUE TO USER TAMPERING. UPON RE-CONNECTION OF THESE WIRES, AN INTERNAL COMPONENT SPARKED CAUSING AN INCREASE IN CURRENT FLOW, RESULTING IN A FAILURE OF INTERNAL GENERATOR COMPONENTS. NO PATIENT INVOLVED THEREFORE NO PATIENT INFORMATION OBTAINED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
535066 GENERATOR PULSAR II ELECTROSURGICAL, CUTTING & COAGULATION & ACCESSORIES GEI MEDTRONIC ADVANCED ENERGY, LLC PS100-102

Patients

Seq Age Sex Outcome Treatment
1