FDA Adverse Event Malfunction Summary report: N

DIMENSION VISTA 500

MDR report key: 5001150 · Received August 13, 2015

Report

Report Number
1226181-2015-00459
Event Type
Malfunction
Date Received
August 13, 2015
Date of Event
July 10, 2015
Report Date
July 16, 2015
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC
Product Code
JJE
PMA / PMN Number
K051087
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER (CCC). THE CUSTOMER REPLACED STANDARD FLUIDS, PERFORMED ADVANCE CLEAN AND REPLACED SENSORS. A SIEMENS CUSTOMER SERVICE ENGINEER (CSE) WAS DISPATCHED TO THE CUSTOMER SITE. AFTER EVALUATION OF THE INSTRUMENT AND INSTRUMENT DATA, THE CSE CHECKED THE INTEGRATED MULTISENSOR TECHNOLOGY (IMT) CONNECTIONS, RAN DIAGNOSTICS, LEAK TESTING, DRAIN TESTING, AND CHECK 1 TESTING, ALL OF WHICH PASSED. THE CSE RAN A DILUENT CHECK AND QUALITY CONTROLS, AND BOTH RESULTED AS EXPECTED. THE CAUSE OF THE DISCORDANT NA, K AND CL RESULTS WAS RELATED TO ISSUES WITH THE IMT AND WAS RESOLVED BY THE CUSTOMER. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

DISCORDANT SODIUM (NA), POTASSIUM (K) AND CHLORIDE (CL) RESULTS WERE OBTAINED ON PATIENT SAMPLES ON A DIMENSION VISTA 500 INSTRUMENT. THE DISCORDANT NA RESULTS WERE REPORTED TO THE PHYSICIAN(S), WHO QUESTIONED THEM FOR BEING ELEVATED. IT IS UNKNOWN IF DISCORDANT K AND CL RESULTS WERE REPORTED. THE SAMPLES WERE REPEATED ON AN ALTERNATE DIMENSION VISTA INSTRUMENT, RESULTING AS EXPECTED. THE CORRECTED RESULTS WERE REPORTED TO THE PHYSICIAN(S). THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO THE DISCORDANT NA, K AND CL RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
534819 DIMENSION VISTA 500 CLINICAL CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC DIMENSION VISTA 500

Patients

Seq Age Sex Outcome Treatment
1