FDA Adverse Event Malfunction Summary report: N

COBAS 8000 E602 MODULE

MDR report key: 4996687 · Received August 12, 2015

Report

Report Number
1823260-2015-03961
Event Type
Malfunction
Date Received
August 12, 2015
Date of Event
July 18, 2015
Report Date
September 15, 2015
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K100853
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6). (B)(4).

Additional Manufacturer Narrative · 1

CLARIFICATION WAS RECEIVED THAT THE REPEAT RESULT OF 2.10 UIU/ML FROM THE E170 ANALYZER WAS ON (B)(6) 2015.

Additional Manufacturer Narrative · 1

CALIBRATION AND QUALITY CONTROLS WERE ACCEPTABLE. BASED ON THE AVAILABLE DATA, A GENERAL REAGENT ISSUE CAN MOST LIKELY BE EXCLUDED. A POSSIBLE ROOT CAUSE MAY BE RELATED TO INCORRECTLY POSITIONED TUBES DUE TO NO RACK ADAPTER BEING USED. THIS COULD CAUSE AN ISSUE WITH THE SAMPLE PROBE PIPETTING INSUFFICIENT SAMPLE QUANTITY CONTRIBUTING TO ERRONEOUS RESULTS.

Additional Manufacturer Narrative · 1

THE TSH REAGENT LOT NUMBER USED WAS 183222. A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. THE MOST LIKELY ROOT CAUSE IS A HANDLING ISSUE (RACK ADAPTERS ARE NOT USED).

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED OF ERRONEOUS RESULTS FOR 1 PATIENT SAMPLE TESTED FOR THYROTROPIN (TSH). THE CUSTOMER COMPARED RESULTS BETWEEN A COBAS E602 ANALYZER AND A MODULAR E170 ANALYZER. THE ERRONEOUS RESULT WAS NOT REPORTED OUTSIDE OF THE LABORATORY. THE INITIAL TSH RESULT FROM THE E602 ANALYZER WAS 0.187 UIU/ML. THE REPEAT RESULT WAS EITHER ON (B)(6) 2015 OR (B)(6) 2015 FROM THE E170 ANALYZER WAS 2.10 UIU/ML. CLARIFICATION ON THIS DATE HAS BEEN REQUESTED. THIS RESULT WAS CONSIDERED TO BE CORRECT AND WAS REPORTED OUTSIDE OF THE LABORATORY. NO ADVERSE EVENT OCCURRED. THE TSH REAGENT LOT NUMBER WAS 18382700. THE EXPIRATION DATE WAS NOT PROVIDED. IT WAS NOTED THAT THE CUSTOMER DID NOT OBSERVE ANY BUBBLE OR FOAM. THE CUSTOMER DOESN'T USE A RACK ADAPTER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
531382 COBAS 8000 E602 MODULE IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS NA NA

Patients

Seq Age Sex Outcome Treatment
1 079 YR