FDA Adverse Event Malfunction Summary report: N

RESERVOIR 1.8ML

MDR report key: 4993598 · Received August 11, 2015

Report

Report Number
2032227-2015-27290
Event Type
Malfunction
Date Received
August 11, 2015
Date of Event
July 17, 2015
Report Date
July 18, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
FRN
PMA / PMN Number
K001828
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE. (B)(4).

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THEY HAD NO DELIVERY ALARM DURING BASAL/BOLUS/FIXED PRIME. CUSTOMER'S BLOOD GLUCOSE WAS 8.0 MMOL/L. CUSTOMER STATED THAT THE INSULIN DID NOT EXIT. CUSTOMER WAS ADVISED TO REINSERT THE RESERVOIR AND RUAN MANUAL PRIME UNTIL AT LEAST 5.0 UNITS. THE CUSTOMER REPORTED THAT THE INSULIN EXIT WITH MANUAL PRIME. THE CUSTOMER WAS ADVISED THAT THE DEVICE IS WORKING AS DESIGNED. THE CUSTOMER WAS ADVISED THAT THE ALARM WAS CAUSED BY SET/RESERVOIR OCCLUSION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
525988 RESERVOIR 1.8ML RESERVOIR FRN MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-326A H8155541

Patients

Seq Age Sex Outcome Treatment
1