PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP
Report
- Report Number
- 2032227-2015-26582
- Event Type
- Malfunction
- Date Received
- August 11, 2015
- Date of Event
- July 16, 2015
- Report Date
- July 16, 2015
- Manufacturer
- MEDTRONIC PUERTO RICO OPERATIONS CO.
- Product Code
- OYC
- PMA / PMN Number
- P980022
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- AR
- Reporter Occupation
- PATIENT
Narratives
CURRENTLY IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. THE DEVICE WILL BE RETURNED FOR ANALYSIS AND FURTHER INFORMATION WILL FOLLOW ONCE THE ANALYSIS HAS BEEN COMPLETED. NO CONCLUSION CAN BE DRAWN AT THIS TIME.
THE INSULIN PUMP HAD AN INTERMITTENT MOTOR ERROR ALARMS AND ALARM DURING REWIND DUE TO CORRODED MOTOR HOME SWITCH NOTED. THE INSULIN PUMP WAS UNABLE TO PERFORM DISPLACEMENT TEST, REWIND TEST, BASIC OCCLUSION TEST, PRIME TEST, OCCLUSION TEST AND EXCESSIVE NO DELIVERY TEST DUE MOTOR ERROR ALARMS. THE INSULIN PUMP HAD A CRACKED LCD WINDOW, CRACKED CASE AT LCD WINDOW CORNERS, CRACKED RESERVOIR TUBE LIP, SCRATCHES ON RESERVOIR TUBE WINDOW AND BROKEN BATTERY TUBE THREADS.
THE CUSTOMER CALLED AND REPORTED RECEIVING A MOTOR ERROR ALARM ON THE INSULIN PUMP DURING BASAL RATE INSULIN DELIVERY. THE CUSTOMER'S BLOOD GLUCOSE LEVEL WAS NOT KNOWN. DURING TROUBLESHOOTING, IT WAS STATED THE INSULIN PUMP HAD NOT BEEN EXPOSED TO A STRONG MAGNETIC FIELD. THE CUSTOMER WAS NOT USING THE SENSOR FEATURE. THE CUSTOMER WAS UNABLE TO COMPLETE THE REWIND SEQUENCE. IT WAS ADVISED TO DISCONTINUE USE AND REVERT TO A BACK-UP PLAN. CUSTOMER WAS ALSO ADVISED THAT THE INSULIN PUMP WOULD BE REPLACED AND AGREED TO RETURN THE DEVICE FOR ANALYSIS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 524994 | PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP | INSULIN INFUSION PUMP / SENSOR AUGMENTED | OYC | MEDTRONIC PUERTO RICO OPERATIONS CO. | MMT-723NAS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 54 YR |