FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4988343 · Received August 10, 2015

Report

Report Number
2032227-2015-26165
Event Type
Malfunction
Date Received
August 10, 2015
Date of Event
July 16, 2015
Report Date
July 16, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

UNIT ALARMED BUTTON ERROR FOLLOWED BY INTERMITTENT BUTTONS DUE TO CORRODED LCD BOARD. NO TRACES OF MOISTURE FOUND AT MOTHER BOARD, INTERFACE BOARD, RF BOARD, OR KEYPAD ASSEMBLY PER VISUAL INSPECTION. UNIT RECEIVED WITH CRACKED CASE AT DISPLAY WINDOW CORNERS AND MINOR SCRATCHED LCD WINDOW. THIS MDR RELATED TO THE (B)(4) MANUFACTURING SITE HAS BEEN ASSIGNED A MEDWATCH NUMBER FROM THE MEDTRONIC MINIMED (B)(4) SITE, PER VARIANCE 5.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP WAS EXPOSED TO WATER. HE JUMPED INTO A HOT TUB WITH THE INSULIN PUMP ON. THE INSULIN PUMP ALARMED BUTTON ERROR. FLUID WAS UNDER THE LCD DISPLAY. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 290 MG/DL. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACKUP PLAN. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
522024 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 46 YR