FDA Adverse Event Malfunction Summary report: N

CENTRALINK DATA MANAGEMENT SYSTEM

MDR report key: 4974704 · Received August 5, 2015

Report

Report Number
2432235-2015-00353
Event Type
Malfunction
Date Received
August 5, 2015
Date of Event
July 15, 2015
Report Date
July 15, 2015
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JQP
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CONTACTED THE SIEMENS CUSTOMER CARE CENTER (CCC). CCC EVALUATED THE INSTRUMENT DATA AND DISCOVERED THAT PATIENT B WAS SCHEDULED MANUALLY BY THE OPERATOR WHO ASSIGNED IT THE SAMPLE ID OF PATIENT A. THE CAUSE OF THE PATIENT IDENTIFICATION NUMBER BEING ASSIGNED TO THE INCORRECT PATIENT WAS USER ERROR. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE DEVICE IS REQUIRED.

Description of Event or Problem · 1

THE TEST RESULT OF ONE PATIENT SAMPLE (PATIENT B) WAS UPLOADED ON ANOTHER PATIENT SAMPLE (PATIENT A) ON A CENTRALINK DATA MANAGEMENT SYSTEM. NO INCORRECT PATIENT RESULTS WERE REPORTED TO THE PHYSICIAN(S) AS A RESULT OF THE EVENT. THERE ARE NO REPORTS OF PATIENT INTERVENTION OR ADVERSE HEALTH CONSEQUENCES DUE TO A TEST RESULT UPLOADED ON THE INCORRECT PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
518973 CENTRALINK DATA MANAGEMENT SYSTEM DATA MANAGER JQP SIEMENS HEALTHCARE DIAGNOSTICS INC. CENTRALINK DATA MANAGEMENT SYSTEM

Patients

Seq Age Sex Outcome Treatment
1