FDA Adverse Event
Malfunction
Summary report: N
NOVA MAX LINK GLUCOSE MONITOR
MDR report key: 4972927
·
Received August 3, 2015
Report
- Report Number
- 3004193489-2015-00109
- Event Type
- Malfunction
- Date Received
- August 3, 2015
- Report Date
- July 13, 2015
- Manufacturer
- NOVA BIOMEDICAL CORPORATION
- Product Code
- NBW
- PMA / PMN Number
- K040603
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CA, US
- Reporter Occupation
- NOT APPLICABLE
Narratives
Additional Manufacturer Narrative · 1
THE METER WAS RETURNED FOR EVAL. THE CONSUMER COMPLAINT IS CONFIRMED. EVAL OF THE RETURNED DEVICE REVEALED THAT THE INTERNAL LCD SCREEN WAS CRACKED AND DAMAGED. THERE WAS NO EVIDENCE OF PHYSICAL DAMAGE TO THE EXTERIOR OF THE BLOOD GLUCOSE MONITOR. ALTHOUGH THE ROOT CAUSE COULD NOT BE CONCLUSIVELY DETERMINED, A CONTRIBUTORY FACTOR MAY BE ATTRIBUTED TO MAINTENANCE OR HANDLING AS THE FAILURE IS CONSISTENT WITH HAVING BEEN DROPPED.
Description of Event or Problem · 1
IT WAS REPORTED TO NOVA BIOMEDICAL THAT A CONSUMER'S BLOOD GLUCOSE METER WAS MISSING THE THIRD DIGIT IN THE LCD SCREEN.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 505269 | NOVA MAX LINK GLUCOSE MONITOR | GLUCOSE MONITOR | NBW | NOVA BIOMEDICAL CORPORATION | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |