FDA Adverse Event Malfunction Summary report: N

NOVA MAX LINK GLUCOSE MONITOR

MDR report key: 4972927 · Received August 3, 2015

Report

Report Number
3004193489-2015-00109
Event Type
Malfunction
Date Received
August 3, 2015
Report Date
July 13, 2015
Manufacturer
NOVA BIOMEDICAL CORPORATION
Product Code
NBW
PMA / PMN Number
K040603
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE METER WAS RETURNED FOR EVAL. THE CONSUMER COMPLAINT IS CONFIRMED. EVAL OF THE RETURNED DEVICE REVEALED THAT THE INTERNAL LCD SCREEN WAS CRACKED AND DAMAGED. THERE WAS NO EVIDENCE OF PHYSICAL DAMAGE TO THE EXTERIOR OF THE BLOOD GLUCOSE MONITOR. ALTHOUGH THE ROOT CAUSE COULD NOT BE CONCLUSIVELY DETERMINED, A CONTRIBUTORY FACTOR MAY BE ATTRIBUTED TO MAINTENANCE OR HANDLING AS THE FAILURE IS CONSISTENT WITH HAVING BEEN DROPPED.

Description of Event or Problem · 1

IT WAS REPORTED TO NOVA BIOMEDICAL THAT A CONSUMER'S BLOOD GLUCOSE METER WAS MISSING THE THIRD DIGIT IN THE LCD SCREEN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
505269 NOVA MAX LINK GLUCOSE MONITOR GLUCOSE MONITOR NBW NOVA BIOMEDICAL CORPORATION NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK