FDA Adverse Event Malfunction Summary report: N

GLUCOMETER DEX

MDR report key: 496228 · Received November 5, 2003

Report

Report Number
1810909-2003-00412
Event Type
Malfunction
Date Received
November 5, 2003
Date of Event
October 8, 2003
Report Date
November 4, 2003
Manufacturer
BAYER HEALTHCARE, LLC/DIAGNOSTIC DIVISION
Product Code
CFR
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
UNKNOWN

Narratives

Description of Event or Problem · 1

PORTIONS OF THE DIGITS ON DISPLAY ARE MISSING. A REVIEW OF THE SYSTEM WAS PERFORMED OVER THE PHONE. THE REVIEW INDICATED THAT SEGMENTS WERE MISSING FROM THE METER'S DISPLAY. THE CUSTOMER WAS ASKED TO RETURN THE METER FOR FURTHER EVALUATION AND A REPLACEMENT WAS PROVIDED. THE CUSTOMER WAS INVITED TO CALL 24/7 WITH FUTURE QUESTIONS/CONCERNS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 GLUCOMETER DEX BLOOD GLUCOSE METER CFR BAYER HEALTHCARE, LLC/DIAGNOSTIC DIVISION 3952H *

Patients

Seq Age Sex Outcome Treatment
1 UNKNOWN