FDA Adverse Event
Malfunction
Summary report: N
GLUCOMETER DEX
MDR report key: 496228
·
Received November 5, 2003
Report
- Report Number
- 1810909-2003-00412
- Event Type
- Malfunction
- Date Received
- November 5, 2003
- Date of Event
- October 8, 2003
- Report Date
- November 4, 2003
- Manufacturer
- BAYER HEALTHCARE, LLC/DIAGNOSTIC DIVISION
- Product Code
- CFR
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MA, US
- Reporter Occupation
- UNKNOWN
Narratives
Description of Event or Problem · 1
PORTIONS OF THE DIGITS ON DISPLAY ARE MISSING. A REVIEW OF THE SYSTEM WAS PERFORMED OVER THE PHONE. THE REVIEW INDICATED THAT SEGMENTS WERE MISSING FROM THE METER'S DISPLAY. THE CUSTOMER WAS ASKED TO RETURN THE METER FOR FURTHER EVALUATION AND A REPLACEMENT WAS PROVIDED. THE CUSTOMER WAS INVITED TO CALL 24/7 WITH FUTURE QUESTIONS/CONCERNS.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | GLUCOMETER DEX | BLOOD GLUCOSE METER | CFR | BAYER HEALTHCARE, LLC/DIAGNOSTIC DIVISION | 3952H | * |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNKNOWN |