FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4962250 · Received August 3, 2015

Report

Report Number
2032227-2015-24443
Event Type
Malfunction
Date Received
August 3, 2015
Date of Event
July 3, 2015
Report Date
July 13, 2015
Manufacturer
MEDTRONIC MINIMED
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX
Reporter Occupation
PATIENT

Narratives

Additional Manufacturer Narrative · 1

UNIT HAD UNRESPONSIVE BUTTONS DUE TO CORRODED KEYPAD TRACES. UNABLE TO PERFORM OPERATING CURRENT TEST OR VERIFY BATTERY OUT LIMIT DUE TO UNRESPONSIVE BUTTONS. NO UNEXPECTED NUMBERS RAMPING/SCROLLING DURING TESTING. NO MOISTURE DAMAGE ON ELECTRONIC ASSEMBLY DURING VISUAL INSPECTION. UNIT HAD MINOR SCRATCHED LCD WINDOW, CRACKED CASE AT DISPLAY WINDOW CORNERS, CRACKED BATTERY TUBE THREADS, AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

THE CUSTOMER REPORTED VIA PHONE CALL THAT THE INSULIN PUMP WAS EXPOSED TO MOISTURE WHILE HE WAS GOLFING. THE INSULIN PUMP ALARMED BATTERY OUT LIMIT. HE WAS UNABLE TO REVIEW THE ALARM HISTORY OR CLEAR THE BATTERY OUT LIMIT ALARM BECAUSE THE KEYPAD WAS UNRESPONSIVE. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS 171 MG/DL. CUSTOMER WAS ADVISED TO DISCONTINUE USE OF THE DEVICE AND REVERT TO A BACKUP PLAN. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
505054 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC MINIMED MMT-523RNAS

Patients

Seq Age Sex Outcome Treatment
1 75 YR