FDA Adverse Event Malfunction Summary report: N

T:FLEX INSULIN DELIVERY SYSTEM

MDR report key: 4962011 · Received July 31, 2015

Report

Report Number
3007981285-2015-50863
Event Type
Malfunction
Date Received
July 31, 2015
Date of Event
July 12, 2015
Report Date
July 12, 2015
Manufacturer
TANDEM DIABETES CARE
Product Code
LZG
PMA / PMN Number
K143189
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE DEVICE IS EXPECTED TO BE RETURNED; HOWEVER, THE DEVICE HAS NOT YET BEEN RECEIVED. A SUPPLEMENTAL REPORT WILL BE SUBMITTED IF THE DEVICE IS RECEIVED.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PUMP WOULD NOT CHARGE NORMALLY DESPITE ATTEMPTING MULTIPLE CABLES AND POWER SOURCES. WHEN THE PUMP WAS PLUGGED INTO A POWER SOURCE, THE PUMP APPEARED TO INITIATE CHARGING. HOWEVER, SHORTLY THEREAFTER, THE PUMP DID NOT RECOGNIZE THE POWER SOURCE AND DID NOT APPEAR TO BE CHARGING. REPORTEDLY, THE CUSTOMER STATED THAT THE BATTERY GAUGE JUMPED UP TO 100%. CUSTOMER'S BLOOD GLUCOSE LEVEL WAS NOT IMPACTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
498976 T:FLEX INSULIN DELIVERY SYSTEM INFUSION PUMP LZG TANDEM DIABETES CARE 004628-002

Patients

Seq Age Sex Outcome Treatment
1 76 YR