FDA Adverse Event Malfunction Summary report: N

TRUETRACK

MDR report key: 4961517 · Received July 30, 2015

Report

Report Number
1052693-2015-01310
Event Type
Malfunction
Date Received
July 30, 2015
Date of Event
July 6, 2015
Report Date
July 30, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
CGA
PMA / PMN Number
K032657
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET RETURNED FOR EVAL. (B)(4).

Description of Event or Problem · 1

CONSUMER COMPLAINT OF LO BLOOD GLUCOSE TEST RESULTS. EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 110 TO 120 MG/DL. TESTING PERFORMED TWICE DAILY. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION DUE TO METER'S RESULTS IS NOT REQUIRED AT THE TIME OF THE CALL ON (B)(6) 2015. CURRENTLY TAKING MEDICATION TO MANAGE DIABETES. BACK TO BACK BLOOD TEST PERFORMED NON-FASTING DURING CALL ON (B)(6) 2015 PRODUCED RESULTS OF 225 MG/DL AND 267 MG/DL. VERIFIED STORAGE OF PRODUCT IS WITHIN INSTRUCTED SPEC. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 02/26/2017 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED FASTING FROM METER MEMORY: 1: 220 MG/DL, (B)(6) 2015, 03:51 PM; 2: 198 MG/DL, (B)(6) 2015, 03:50 PM; 3: 30 MG/DL, (B)(6) 2015, 03:49 PM; 4: 206 MG/DL, (B)(6) 2015, 03:48 PM; 5: LO, (B)(6) 2015, 03:47 PM. ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
495797 TRUETRACK BLOOD GLUCOSE SYSTEM CGA NIPRO DIAGNOSTICS, INC. TRUETRACK RR4508

Patients

Seq Age Sex Outcome Treatment
1