FDA Adverse Event Malfunction Summary report: N

S8-3T MICRO TEE TRANSDUCER

MDR report key: 4957506 · Received July 31, 2015

Report

Report Number
3019216-2015-00040
Event Type
Malfunction
Date Received
July 31, 2015
Report Date
July 9, 2015
Manufacturer
PHILIPS ULTRASOUND, INC
Product Code
ITX
PMA / PMN Number
K030455
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MY
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

VALUATION ANTICIPATED FOLLOWING RETURN OF DEVICE. S8-3T IMAGE QUALITY DEGRADATION DURING CLINICAL USE AT A CRITICAL TIME WAS PREVIOUSLY EVALUATED PER HHE # US 2011-1 AND WAS DETERMINED TO BE UNACCEPTABLE. A MEDWATCH REPORT WILL BE SUBMITTED FOR THIS IMAGE QUALITY ISSUE.¿

Additional Manufacturer Narrative · 1

EVALUATION OF THE PROBE CONFIRMED THE ERROR CODE AND LACK OF IMAGE REPORTED BY THE CUSTOMER. THE DEVICE WAS RETURNED WITH DAMAGE TO THE SHAFT WHICH ALLOWED FLUID INGRESS CAUSING CORROSION INSIDE THE PROBE. FINAL CONCLUSION VERIFIED THE DAMAGE WOULD CAUSE THE SYSTEM ERROR AND LOSS OF IMAGE. THE EXACT CAUSE OF THE DAMAGE COULD NOT BE DETERMINED BUT IS CONSISTENT WITH CUSTOMER MISHANDLING.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED PHILIPS FOR ASSISTANCE WITH AN S8-3T MODEL PROBE CAUSING AN ERROR CODE AND NOT PRODUCING AN IMAGE. DUE TO THIS EVENT INVOLVING AN S8-3T TRANSDUCER IMAGE ISSUE DURING CLINICAL USE E-MDR A REPORT WILL BE SUBMITTED TO THE FDA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
501683 S8-3T MICRO TEE TRANSDUCER S8-3T MICRO TEE TRANSDUCER ITX PHILIPS ULTRASOUND, INC B131TN

Patients

Seq Age Sex Outcome Treatment
1