FDA Adverse Event Malfunction Summary report: N

MERGE HEMO

MDR report key: 4954259 · Received July 21, 2015

Report

Report Number
2183926-2015-00002
Event Type
Malfunction
Date Received
July 21, 2015
Date of Event
April 2, 2013
Report Date
July 20, 2015
Manufacturer
MERGE HEALTHCARE INCORPORATED
Product Code
DQK
PMA / PMN Number
K082421
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE END USER ((B)(6) HOSPITAL) WAS OFFERED A NEW UPS TO REPLACE THE DEFECTIVE UPS. A CALL WAS MADE TO (B)(4) ON 07/07/2015 TO DETERMINE IF ANY ADDITIONAL TESTING WAS PERFORMED ON THE RETURNED UPS AFTER MERGE HEALTHCARE RECEIVED THE ATTACHED DEVICE EVALUATION SUMMARY (TITLED FIELD FAILURE ANALYSIS REPORT DATED ON (B)(6) 2013) BECAME FIELD "6.0 - RECOMMENDATIONS" OF THE REPORT FROM THE TRIPP LITE STATED "AWAIT FURTHER ANALYSIS FORM FACTORY." A TECHNICAL SUPPORT PERSON AT (B)(4) REVIEWED THEIR RECORDS AND DETERMINED THAT NO ADDITIONAL RECORDS OF TESTING COULD BE FOUND. AS A RESULT, NO DEFINITIVE ROOT CAUSE WAS DETERMINED, BUT POTENTIAL ROOT CAUSES WERE SUGGESTED BY (B)(4) IN THE FIELD FAILURE ANALYSIS REPORT DATED (B)(6) 2013 AND ARE DOCUMENTED.

Description of Event or Problem · 1

THE MERGE HEMO SYSTEM IS USED TO MONITOR, MEASURE AND RECORD PHYSIOLOGIC DATA FROM A HUMAN PATIENT UNDERGOING A CARDIAC CATHETERIZATION PROCEDURE. ONE OF THE HARDWARE COMPONENTS OF THE MERGE HEMO SYSTEM IS AN UNINTERRUPTIBLE POWER SUPPLY (UPS). A CALL WAS RECEIVED BY MERGE HEALTHCARE FROM A USER FACILITY STATING THAT A RECENTLY INSTALLED TRIPP LITE UPS WAS SMOKING, AND THE FIRE DEPARTMENT WAS CALLED. THE CONTROL ROOM CONTAINING THE UPS FILLED WITH SMOKE AND A BURNING ELECTRONICS SMELL. AS THE BIOMEDICAL ENGINEER UNPLUGGED THE UNIT FROM THE OUTLET, AN ARC OCCURRED. NO FLAMES WERE OBSERVED AND NO ONE WAS INJURED. UPON RETROSPECTIVE REVIEW, THIS ISSUE WAS DETERMINED TO BE REPORTABLE AS AN MDR.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
473335 MERGE HEMO COMPUTER, DIAGNOSTIC, PROGRAMMABLE DQK MERGE HEALTHCARE INCORPORATED 9.30 NA

Patients

Seq Age Sex Outcome Treatment
1