FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM

MDR report key: 4954066 · Received July 30, 2015

Report

Report Number
2122870-2015-00455
Event Type
Malfunction
Date Received
July 30, 2015
Date of Event
July 11, 2015
Report Date
July 12, 2015
Manufacturer
BECKMAN COULTER
Product Code
JJE
PMA / PMN Number
K060256
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(6). A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT'S PERFORMANCE. THE FSE COMPLETED PREVENTATIVE MAINTENANCE (PM) ON THE INSTRUMENT WHICH INCLUDES THE REPLACEMENT OF SEVERAL HARDWARE COMPONENTS. AFTER COMPLETION OF THE PM ALL VERIFICATION TESTING PASSED WITHIN PUBLISHED INSTRUMENT AND ASSAY PERFORMANCE SPECIFICATIONS. IN CONCLUSION, THE CAUSE OF THE ELEVATED TROPONIN I (ACCESS ACCUTNI+3) RESULTS IS DUE TO A SYSTEM MALFUNCTION, ALTHOUGH NO ONE PART CAN BE IMPLICATED AS THE SOLE CONTRIBUTOR IN THIS EVENT. A PM WAS PERFORMED ON THE INSTRUMENT AND MULTIPLE PARTS WERE EITHER SERVICED OR REPLACED WHICH THEN CORRECTED THE ISSUE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING ELEVATED TROPONIN I (ACCESS ACCUTNI+3) RESULTS IN ASSOCIATION WITH THE ACCESS 2 IMMUNOASSAY SYSTEM PORTION OF THE UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM SERIAL NUMBER 800730 FOR THREE (3) PATIENTS. THERE IS NO INDICATION THAT THE CUSTOMER REANALYZED THE SAMPLES FOR THE THREE (3) PATIENTS. THE ELEVATED ACCESS ACCUTNI+3 RESULTS FOR THE THREE (3) PATIENTS WERE REPORTED FROM THE LAB AND QUESTIONED BY A PHYSICIAN. THERE WAS NO REPORTED CHANGE OR IMPACT TO PATIENT CARE OR TREATMENT WHICH OCCURRED IN ASSOCIATION WITH THE ELEVATED ACCESS ACCUTNI+3 RESULTS OBTAINED BY THE CUSTOMER. QUALITY CONTROL (QC) RECOVERY WAS WITHIN THE LABORATORY ESTABLISHED RANGES PRIOR TO THE EVENT. AFTER OBTAINING THE ELEVATED ACCESS ACCUTNI+3 RESULTS THE CUSTOMER REANALYZED ASSAY QC. THE QC RESULTS OBTAINED FOR THE ACCESS ACCUTNI+3 LEVEL 1 QC WAS ABOVE THE LABORATORY'S ESTABLISHED RANGES. THE CUSTOMER ALSO ATTEMPTED MULTIPLE ACCESS ACCUTNI+3 CALIBRATIONS WHICH FAILED AFTER OBTAINING THE ELEVATED ACCESS ACCUTNI+3 RESULTS. THE CUSTOMER DID NOT PROVIDE ANY SPECIMEN OR COLLECTION INFORMATION SUCH AS SAMPLE TYPE OR CENTRIFUGATION DATA. THE CUSTOMER DID NOT NOTE ANY SAMPLE INTEGRITY ISSUES. A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE INSTRUMENT'S PERFORMANCE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
498299 UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER NA NA

Patients

Seq Age Sex Outcome Treatment
1