FDA Adverse Event Malfunction Summary report: N

ACCESS THYROGLOBULIN ANTIBODY II REAGENT

MDR report key: 4953539 · Received July 30, 2015

Report

Report Number
2122870-2015-00458
Event Type
Malfunction
Date Received
July 30, 2015
Date of Event
June 16, 2015
Report Date
July 2, 2015
Manufacturer
BECKMAN COULTER
Product Code
JNL
PMA / PMN Number
K062516
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A BECKMAN COULTER (BEC) FIELD SERVICE ENGINEER (FSE) WAS NOT DISPATCHED TO THE CUSTOMER'S SITE. NO HARDWARE ERRORS, FLAGS OR OTHER ASSAY ISSUES WERE REPORTED IN CONJUNCTION WITH THIS EVENT. THERE IS NO EVIDENCE THAT THE ACCESS THYROGLOBULIN ANTIBODY II REAGENT WAS RETURNED FOR EVALUATION. THE CUSTOMER SENT THE PATIENT'S SAMPLE TO BECKMAN COULTER WHERE TESTING WAS PERFORMED TO EVALUATE THE SAMPLE FOR INTERFERENCE. NO INTERFERENCE WAS FOUND. THE SAMPLE WAS ALSO WAS ANALYZED ON A SECOND METHODOLOGY ((B)(4)) AND RECOVERED WITH A RESULT ABOVE THE ASSAY'S NORMAL REFERENCE RANGE. IN CONCLUSION, THE CAUSE OF THE EVENT CANNOT BE DETERMINED WITH THE AVAILABLE INFORMATION.

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBTAINING A NORMAL THYROGLOBULIN ANTIBODY (ACCESS THYROGLOBULIN ANTIBODY II) RESULT FOR ONE (1) PATIENT ON THE UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM (SERIAL NUMBER (B)(4)) THAT WAS DISCORDANT TO ANOTHER METHODOLOGY. THE INITIAL ACCESS THYROGLOBULIN ANTIBODY II RESULT WAS WITHIN THE NORMAL REFERENCE RANGE OF THE ASSAY. THE CUSTOMER ANALYZED THE PATIENT'S SAMPLE ON AN ALTERNATE METHODOLOGY ((B)(4)) AND OBTAINED A DISCORDANT, HIGHER RESULT ABOVE THE ASSAY'S NORMAL REFERENCE RANGE. THE ACCESS THYROGLOBULIN ANTIBODY II RESULT WAS NOT REPORTED OUTSIDE THE LABORATORY. THERE WAS NO REPORT OF PATIENT INJURY OR CHANGE IN PATIENT TREATMENT ASSOCIATED WITH THIS EVENT. BECKMAN COULTER (BEC) CF ORIGINATOR RECOMMENDED THAT THE CUSTOMER PROVIDE THE PATIENT SAMPLE FOR TESTING BY THE BEC COMPLAINT HANDLING UNIT (CHU). CALIBRATION, QC (QUALITY CONTROL) AND SYSTEM CHECK PARAMETERS WERE ALL RECOVERING WITHIN EXPECTED RANGES AT THE TIME OF THE EVENT. INFORMATION ON THE COLLECTION AND CENTRIFUGATION OF THE PATIENT SAMPLE WAS NOT SUPPLIED. THERE WAS NO REPORT OF SAMPLE INTEGRITY ISSUES REPORTED BY THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
498665 ACCESS THYROGLOBULIN ANTIBODY II REAGENT IMMUNOCHEMICAL, THYROGLOBULIN AUTOANTIBODY JNL BECKMAN COULTER 438550

Patients

Seq Age Sex Outcome Treatment
1 51 YR