FDA Adverse Event Malfunction Summary report: N

RADICAL-7 COLOR SCREEN HANDHELD

MDR report key: 4950251 · Received July 22, 2015

Report

Report Number
2031172-2015-00944
Event Type
Malfunction
Date Received
July 22, 2015
Date of Event
June 21, 2015
Report Date
June 21, 2015
Manufacturer
MASIMO CORPORATION
Product Code
DQA
PMA / PMN Number
K110028
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE PRODUCT HAS BEEN RETURNED TO MASIMO FOR EVALUATION. WHEN THE INVESTIGATION IS COMPLETE A FOLLOW UP REPORT WILL BE SUBMITTED.

Additional Manufacturer Narrative · 1

THE RETURNED DEVICE WAS EVALUATED. DURING EVALUATION THE UNIT WAS ABLE TO POWER ON, HOWEVER, LINES AND DISCOLORATION WERE OBSERVED ON THE DISPLAY. THE MEASUREMENTS ARE VISIBLE, BUT THEY ARE DIFFICULT TO READ. THE LCD WAS REPLACED AND THE UNIT FUNCTIONED AS DESIGNED. A SERVICE HISTORY RECORD REVIEW REVEALS THAT THIS UNIT WAS IN THE FIELD FOR OVER THREE (3) YEARS WITH NO PREVIOUS REPORTED ISSUES PRIOR TO THIS REPORTED EVENT.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE DISPLAY SHOWS STRIPES AND THE COLOR IS FADING. ADDITIONAL INFORMATION RECEIVED INDICATED THAT THERE ARE LINES ON THE DISPLAY AND THE COLOR GOES AWAY SLOWLY. THE LINES ARE OBSTRUCTING THE VALUES, HOWEVER, THE VALUES DO APPEAR ARE FUNCTIONING AS DESIGNED DURING ALARM CONDITIONS. THE DEVICE IS STILL ABLE TO ENGAGE IN MONITORING ACTIVITIES UNDER THIS CONDITION. NO KNOWN IMPACT OR CONSEQUENCE TO PATIENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
474211 RADICAL-7 COLOR SCREEN HANDHELD OXIMETER DQA MASIMO CORPORATION 22539

Patients

Seq Age Sex Outcome Treatment
1