FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 4942971 · Received July 27, 2015

Report

Report Number
2531779-2015-25605
Event Type
Malfunction
Date Received
July 27, 2015
Report Date
July 10, 2015
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP #1: DATE OF SUBMISSION 09/04/2015 - DEVICE EVALUATION: THE METER HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2015 WITH THE FOLLOWING FINDINGS: DURING INVESTIGATION OF THE METER, SYSTEM/METER DATA CORRUPTION WAS FOUND. AN ERROR 1 SUB CODE 5 ALARM OCCURRED IMMEDIATELY WHEN POWERING ON THE METER. DURING TESTING, THE PUMP AND METER WERE NOT ABLE TO BE PAIRED AND THE REQUIRED INVESTIGATION WAS NOT ABLE TO BE PERFORMED DUE TO THE INABILITY TO CLEAR THE ERROR 1 ALARM SUB CODE 5 MESSAGE.

Additional Manufacturer Narrative · 1

THE DEVICE HAS NOT BEEN RETURNED TO ANIMAS FOR EVALUATION. IF THE DEVICE IS RETURNED, AN EVALUATION SHALL BE COMPLETED AND A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSIONS CAN BE MADE AT THIS TIME.

Description of Event or Problem · 1

ON (B)(6) 2015, THE REPORTER CONTACTED ANIMAS, ALLEGING A METER ERROR (ERROR 1) ISSUE. IT WAS REPORTED THAT THE METER REMOTE EMITTED AN ERROR 1 MESSAGE THAT WOULD NOT CLEAR. THIS COMPLAINT IS BEING REPORTED BECAUSE THE REPORTED ISSUE WAS NOT RESOLVED WITH TROUBLESHOOTING. THERE WAS NO INDICATION THAT THE PRODUCT CAUSED OR CONTRIBUTED TO AN ADVERSE EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
486420 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION

Patients

Seq Age Sex Outcome Treatment
1 59 YR