FDA Adverse Event Summary report: N

NSK X95L

MDR report key: 4942518 · Received July 21, 2015

Report

Report Number
1422375-2015-00014
Date Received
July 21, 2015
Date of Event
June 5, 2015
Report Date
June 24, 2015
Manufacturer
NAKANISHI INC.
Product Code
EGS
Adverse Event
Yes
Report Source
Distributor report
Reporter Location
VA, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE FOLLOWING INFO IS FROM NSK AMERICA, TO NAKANISHI REGARDING A DEVICE INVOLVED IN AN ADVERSE EVENT THAT OCCURRED IN U.S. EVENT SUMMARY BY NSK AMERICA: ON JUNE 24, 2015, NSK AMERICA RECEIVED A HANDPIECE (MODEL X95L, (B)(4)) FROM A DEALER FOR REPAIR. INCOMING COMMENTS STATED THAT THE HANDPIECE WAS OVERHEATED AND BURNT A PT'S MOUTH. A PICTURE WAS INCLUDED AND DATED (B)(6) 2015. NSK AMERICA IMMEDIATELY CONTACTED THE OFFICE AND SPOKE WITH THE OFFICE MANAGER. DURING CONVERSATION, THE OFFICE MANAGER STATED THAT THE HANDPIECE WAS HOT WHEN IT WAS TAKEN OUT OF THE AUTOCLAVE BAG. THE MANAGER HAD NO INFO IF THE HANDPIECE WAS ALLOWED TO COOL DOWN IN THE STERILIZATION PROCESS. INFO FORMS WERE SENT TO THE OFFICE. NSK AMERICA HAD RECEIVED NO RESPONSE. SEVERAL ATTEMPTS TO OBTAIN THE PT INFO OR THE DETAILED INCIDENT INFO WAS MADE BY TELEPHONE AND EMAIL. NO RESPONSE. JUNE 29, 2015 HANDPIECE WAS REPLACED TO PREVENT POSSIBLE LONG DELAY FOR EVAL AND RETURN. THE HANDPIECE WAS SENT TO NAKANISHI HEADQUARTERS FOR FULL EVAL. MFR # 9611253-2015-00102.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
471462 NSK X95L HANDPIECE, CONTRA AND RIGHT ANGLE ATTACHMENT, DENTAL EGS NAKANISHI INC. X95L

Patients

Seq Age Sex Outcome Treatment
1 Other