BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    GLUCOMETER DEX

    MDR report key: 493943 · Received October 27, 2003

    Report

    Report Number
    1810909-2003-00392
    Event Type
    Malfunction
    Date Received
    October 27, 2003
    Date of Event
    September 13, 2003
    Report Date
    October 13, 2003
    Manufacturer
    BAYER HEALTHCARE, LLC. DIAGNOSTIC DIVISION
    Product Code
    CFR
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    UT, US
    Reporter Occupation
    UNKNOWN

    Narratives

    Description of Event or Problem · 1

    CUSTOMER STATED THAT THE METER IS MISSING SEGMENTS FROM THE DISPLAY. A REVIEW OF THE SYSTEM WAS CONDUCTED OVER THE PHONE. THIS REVIEW INDICATED THAT THE METER WAS MISSING SEGMENTS FROM THE 10S POSITION OF THE DISPLAY. THE CUSTOMER WAS ASKED TO RETURN THE METER FOR FURTHER EVALUATION AND THE REPLACEMENT WAS PROVIDED. THE CUSTOMER WAS INVITED TO CALL 24/7 WITH FUTURE QUESTIONS/CONCERNS.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1 GLUCOMETER DEX BLOOD GLUCOSE METER CFR BAYER HEALTHCARE, LLC. DIAGNOSTIC DIVISION 3952 *

    Patients

    Seq Age Sex Outcome Treatment
    1 UNKNOWN