FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4939063 · Received July 24, 2015

Report

Report Number
3004209178-2015-77263
Event Type
Malfunction
Date Received
July 24, 2015
Date of Event
July 17, 2015
Report Date
July 17, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

INSULIN PUMP RECEIVED WITH BUTTON ERROR ALARM AND HAD UNRESPONSIVE BUTTONS DUE TO CORRODED KEYPAD TRACES. UNABLE TO PERFORM OPERATING CURRENT TEST OR VERIFY BATTERY OUT LIMIT DUE TO UNRESPONSIVE BUTTONS. INSULIN PUMP HAD CRACKED BATTERY TUBE THREADS AND CRACKED RESERVOIR TUBE LIP.

Description of Event or Problem · 1

CUSTOMER CALLED TO REPORT THAT THE INSULIN PUMP ALARMED BUTTON ERROR. CUSTOMER STATED THAT THE INSULIN PUMP MAY HAVE BEEN EXPOSED TO MOISTURE. CUSTOMER ALSO REPORTED THAT THE INSULIN PUMP ALARMED BATTERY OUT LIMIT. CUSTOMER'S BLOOD GLUCOSE READING WAS 85 MG/DL. ADVISED DISCONTINUATION OF THE INSULIN PUMP AND REVERT TO BACK UP PLAN PER HEALTH CARE PROFESSIONAL. PRODUCT IS BEING RETURNED AND REPLACED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
484065 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-723NAS

Patients

Seq Age Sex Outcome Treatment
1 46 YR