FDA Adverse Event Malfunction Summary report: N

1823260-2015-03847

MDR report key: 4936076 · Received July 23, 2015

Report

Report Number
1823260-2015-03847
Event Type
Malfunction
Date Received
July 23, 2015
Date of Event
June 28, 2015
Report Date
August 17, 2015
PMA / PMN Number
K961481
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. THE ERRONEOUS RESULTS OCCURRED WITHIN A 4 HOUR TIMEFRAME. IT IS LIKELY THAT THE ROOT CAUSE CAN BE ATTRIBUTED TO AN ISSUE THAT OCCURRED WITHIN THIS TIMEFRAME. THE POSSIBLE ROOT CAUSE MAY BE RELATED TO PRE-ANALYTICS, BUT THIS COULD NOT BE CONFIRMED AS ADDITIONAL INFORMATION WAS NOT PROVIDED.

Additional Manufacturer Narrative · 1

THIS EVENT OCCURRED IN (B)(6).

Description of Event or Problem · 1

THE CUSTOMER RAN QUALITY CONTROLS (QC) ON (B)(6) 2015 ON THE E170 ANALYZER AND THE RESULTS WERE NOT ACCEPTABLE. THE INSTRUMENT WAS NOT USED ANYMORE. THE CUSTOMER DECIDED TO REPEAT PATIENT SAMPLES TESTED BEFORE THE QC WAS RUN TO CHECK FOR DISCREPANCIES. THE CUSTOMER IDENTIFIED ERRONEOUS RESULTS FOR 7 PATIENT SAMPLES TESTED FOR INTACT HUMAN CHORIONIC GONADOTROPIN + THE B-SUBUNIT (HCG + B). THE ERRONEOUS RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY. THE REPEAT TESTING WAS PERFORMED ON A DIFFERENT E170 ANALYZER FROM THE SAME PRIMARY TUBE. THE RESULTS OF THE REPEAT TESTS WERE ALSO REPORTED OUTSIDE OF THE LABORATORY. PATIENT 1 INITIAL HCG + B RESULT WAS <0.100 MUI/ML. THE REPEAT RESULT ON (B)(6) 2015 WAS 0.405 MUI/ML. PATIENT 2 (FEMALE) INITIAL HCG + B RESULT WAS <0.100 MUI/ML. THE REPEAT RESULT ON (B)(6) 2015 WAS 0.355 MUI/ML. PATIENT 3 (FEMALE) INITIAL HCG + B RESULT WAS 4.01 MUI/ML. THE REPEAT RESULT ON (B)(6) 2015 WAS 8.05 MUI/ML. PATIENT 4 (FEMALE) INITIAL HCG + B RESULT WAS <0.100 MUI/ML. THE REPEAT RESULT ON (B)(6) 2015 WAS 33.12 MUI/ML. PATIENT 5 (FEMALE) INITIAL HCG + B RESULT WAS 0.267 MUI/ML. THE REPEAT RESULT ON (B)(6) 2015 WAS 10.43 MUI/ML. PATIENT 6 (FEMALE) INITIAL HCG + B RESULT WAS <0.100 MUI/ML. THE REPEAT RESULT ON (B)(6) 2015 WAS 2.85 MUI/ML. PATIENT 7 (FEMALE) INITIAL HCG + B RESULT WAS <0.100 MUI/ML. THE REPEAT RESULT ON (B)(6) 2015 WAS 1.06 MUI/ML. NO ADVERSE EVENTS WERE REPORTED. THE HCG + B REAGENT LOT NUMBER WAS 183183. THE EXPIRATION DATE WAS NOT PROVIDED. QC RESULTS PRIOR TO THE EVENT WERE ACCEPTABLE. BETWEEN (B)(6) 2015 CORRECTIVE MAINTENANCE WAS PERFORMED ON THE INSTRUMENT WHERE ADJUSTMENTS AND EXCHANGES WERE MADE. AN ANALYZER PERFORMANCE CHECK WAS PERFORMED AT THIS TIME AND THE RESULTS WERE ACCEPTABLE. THE FIELD SERVICE ENGINEER VISITED THE CUSTOMER SITE ON (B)(4) 2015 AND DID NOT IDENTIFY ANYTHING THAT COULD BE THE ROOT CAUSE OF THIS ISSUE. A SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED. IT WAS NOTED THAT THE CUSTOMER HAS HAD PREVIOUS ISSUES WITH PRE-ANALYTICS.

Patients

Seq Age Sex Outcome Treatment
1