FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 4925412 · Received July 20, 2015

Report

Report Number
3004209178-2015-75619
Event Type
Malfunction
Date Received
July 20, 2015
Date of Event
June 1, 2015
Report Date
June 1, 2015
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS CO.
Product Code
OYC
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

UNIT RECEIVED WITH OPERATING CURRENTS WITHIN SPEC. UNIT PASSED SELFTEST, UNEXPECTED RESTART ALARM ERROR TEST, REWIND, BASIC OCCLUSION TEST, OCCLUSION TEST, PRIME, EXCESSIVE NO DELIVERY TEST AND DISPLACEMENT TEST. UNIT PROPERLY CONNECTED TO GLUCOSE SENSOR SIMULATOR. NO LOST SENSOR ALARMS NOTED. UNABLE TO DOWNLOAD TO CARELINK PRO DUE TO MULTIPLE SPANISH SOFTWARE ANOMALY ALARMS IN HISTORY SCREEN. SPANISH SOFTWARE ANOMALY ALARMS ARE DUE TO CORRUPTED HISTORY FILE. UNIT RECEIVED WITH MINOR SCRATCHES ON LCD WINDOW. UNIT RECEIVED WITH CRACKED RESERVOIR TUBE LIP AND BATTERY TUBE THREADS.

Description of Event or Problem · 1

IT WAS REPORTED VIA PHONE CALL, THAT THE CUSTOMER RECEIVED EXCESSIVE NO DELIVERY ALARMS. IT WAS ALSO REPORTED THAT THE INSULIN PUMP WOULD NOT UPLOAD TO CARELINK. CUSTOMER'S BLOOD GLUCOSE LEVEL AT THE TIME 247 MG/DL. TROUBLESHOOTING OCCURRED. ADVISED TO DISCONTINUE USE OF THE INSULIN PUMP, AND REVERT TO A BACK-UP PLAN. THE CUSTOMER WAS ADVISED THAT THE DEVICE WOULD BE REPLACED AND AGREED TO RETURN THE PRODUCT FOR ANALYSIS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
470224 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP / SENSOR AUGMENTED OYC MEDTRONIC PUERTO RICO OPERATIONS CO. MMT-523LNAP

Patients

Seq Age Sex Outcome Treatment
1 14 YR