FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4924413 · Received July 16, 2015

Report

Report Number
1052693-2015-01199
Event Type
Malfunction
Date Received
July 16, 2015
Date of Event
June 22, 2015
Report Date
December 11, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
NBW
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

PRODUCT NOT YET EVALUATED. (B)(4).

Additional Manufacturer Narrative · 1

(B)(4). MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION USER'S TEST STRIP HAD POOR STORAGE.INVESTIGATION COMPLETED AND PRODUCT EVALUATED WITH NO DEFECTS FOUND.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF LO BLOOD GLUCOSE RESULT. EXPECTED NON-FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 100 TO 115 MG/DL. TESTING PERFORMED 14 TIMES DAILY. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION DUE TO METER'S RESULTS IS NOT REQUIRED AT THE TIME OF THE CALL ON (B)(6) 2015. CURRENTLY ON INSULIN PUMP TO MANAGE DIABETES. VERIFIED STORAGE OF PRODUCT IS NOT WITHIN INSTRUCTED SPECIFICATION SINCE THEY ARE KEPT IN KITCHEN. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 01/16/2018 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED NON-FASTING FROM METER MEMORY: 1:LO (B)(6) 2015 06:33PM. 2:28MG/DL (B)(6) 2015 06:12PM . 3:88MG/DL (B)(6) 2015 04:30PM. 4:47MG/DL (B)(6) 2015 10:50AM. 5:148MG/DL (B)(6) 2015 11:10PM. ADVERSE EVENT NOT REPORTED.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF LO BLOOD GLUCOSE RESULT. EXPECTED NON-FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 100 TO 115 MG/DL. TESTING PERFORMED 14 TIMES DAILY. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION DUE TO METER'S RESULTS IS NOT REQUIRED AT THE TIME OF THE CALL ON (B)(6) 2015. CURRENTLY ON INSULIN PUMP TO MANAGE DIABETES. VERIFIED STORAGE OF PRODUCT IS NOT WITHIN INSTRUCTED SPEC SINCE THEY ARE KEPT IN KITCHEN. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 01/16/2018 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED NON-FASTING FROM METER MEMORY: 1: LO, (B)(6) 2015, 06:33 PM; 2: 28 MG/DL, (B)(6) 2015, 06:12 PM; 3: 88 MG/DL, (B)(6) 2015, 04:30 PM; 4: 47 MG/DL, (B)(6) 2015, 10:50 AM; 5: 148 MG/DL, (B)(6) 2015, 11:10 PM. ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
463784 TRUERESULT BLOOD GLUCOSE SYSTEM NBW NIPRO DIAGNOSTICS, INC. TRUERESULT PS2201

Patients

Seq Age Sex Outcome Treatment
1 0 YR