FDA Adverse Event Malfunction Summary report: N

TRUERESULT

MDR report key: 4924401 · Received July 16, 2015

Report

Report Number
1052693-2015-01201
Event Type
Malfunction
Date Received
July 16, 2015
Date of Event
June 22, 2015
Report Date
July 16, 2015
Manufacturer
NIPRO DIAGNOSTICS, INC.
Product Code
LFR
PMA / PMN Number
K080641
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). RETURNED METER EVALUATED WITH NO DEFECT FOUND. TEST STRIPS NOT RETURNED FOR EVAL. MOST LIKELY UNDERLYING ROOT CAUSE OF MALFUNCTION: IMPROPER STORAGE OF TEST STRIPS AS INDICATED BY CUSTOMER.

Description of Event or Problem · 1

CONSUMER COMPLAINT OF LOW BLOOD GLUCOSE RESULTS. EXPECTED FASTING BLOOD GLUCOSE TEST RESULT RANGE IS 90 TO 120 MG/DL. CUSTOMER FEELS WELL AND OBSERVED NO SYMPTOMS. MEDICAL INTERVENTION DUE TO METER'S RESULTS IS NOT REQUIRED AT THE TIME OF THE CALL ON (B)(6) 2015. CURRENTLY TAKING MEDICATION TO MANAGE DIABETES. VERIFIED STORAGE OF PRODUCT IS NOT WITHIN INSTRUCTED SPEC SINCE THEY ARE KEPT IN KITCHEN. TEST STRIP LOT MANUFACTURER'S EXPIRATION DATE IS 11/22/2017 AND OPEN VIAL DATE IS (B)(6) 2015. RECALL TEST RESULTS PERFORMED FASTING FROM METER MEMORY: 1: 106 MG/DL, (B)(6) 2015, 03:43 PM; 2: 66 MG/DL, (B)(6) 2015, 03:22 PM; 3: 63 MG/DL, (B)(6) 2015, 03:18 PM; 4: 111 MG/DL, (B)(6) 2015, 07:03 AM; 5: 122 MG/DL, (B)(6) 2015, 08:06 PM. ADVERSE EVENT NOT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
463678 TRUERESULT BLOOD GLUCOSE SYSTEM LFR NIPRO DIAGNOSTICS, INC. TRUERESULT PR2173

Patients

Seq Age Sex Outcome Treatment
1